Advice for new trainers

Relax & Relate.. the first 5 minutes are the most important

Follow the 3 Golden Rules:

  1. Relax & Relate – the most important ‘work’ is often done before the event starts, when you meet and build rapport individually with the learners.
  2. Agree the Agenda with the group – Use the phrase ‘It’s your course’, to encourage involvement and ownership – especially with resistant participants.
  3. Agree a clear ‘Course Protocol’ – i.e. what’s ‘ok’ and not ok, e.g. Ok: contributing, being receptive, having opinions,and sharing experiences, respecting the situation / other people, and having fun. Not ok: breaking event timings, being a ‘passenger’, not being willing to change, and ‘fighting’. I say this with tongue firmly in cheek, to relax the group and get people smiling at what can often be a tense or nervous moment for them.
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About Mike Morrison

Mike Morrison is a consultant and change agent specialising in developing skills in senior people to increase organizational performance.
Mike is also founder & director of RapidBI, an organizational effectiveness consultancy.

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