Eight ways to learn from your mistakes

In the book “Ending the Blame Culture” Michael Pearn, Chris Mulrooney and Tom Payne, the authors say there are eight ways to learn
from mistakes.

These are:

  1. Explore what happened don’t judge it
  2. Remain calm instead of getting emotional
  3. Find out what actually happened instead of reacting to what you think happened
  4. Focus on faulty processes not faulty people
  5. Provide support instead of finding fault
  6. Concentrate on causes instead of effects
  7. Assume an attitude of learning instead of guilt
  8. See the mistake as part of a wider learning process, not something to be avoided.
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About Mike Morrison

Mike Morrison is a consultant and change agent specialising in developing skills in senior people to increase organizational performance.
Mike is also founder & director of RapidBI, an organizational effectiveness consultancy.

Comments

  1. Heather Townsend says:

    RT @rapidbi Eight ways to learn from your mistakes

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  5. Catrin Mills says:

    RT @efficiencycoach: RT @rapidbi Eight ways to learn from your mistakes [quick read & good for lawyers too]

  6. RT @RapidBI Eight ways to learn from your mistakes » Management, Leadership & Business Development Articles

  7. shoko nakajima says:
  8. Glyn Lumley says:

    I think the most important is #4 – faulty processes not faulty people.

    Dr W Edwards Deming and others have shown us that organisational performance comes from systems not the best efforts of people. By ‘systems’ they mean the interaction between equipment, environment, materials, method and people.

    If you look at the world of work through this lens, much will change and many of the other ways to learn from mistakes fall into place, quite naturally

    Glyn

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  2. efficiencycoach (Heather Townsend) says:

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  6. lawyer_coach (Catrin Mills) says:

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    RT @efficiencycoach: RT @rapidbi Eight ways to learn from your mistakes [link to post] [quick read & good for lawyers too]

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  7. Ann Lewis says:

    Great advice & succinct too: RT @rapidbi: Random post from my site- : 8 ways to learn from your mistakes

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