Five responsibilities for leaders

  1. Provide direction
  2. Offer protection from external threats
  3. Clarify roles and responsibilities
  4. Manage conflict and maintain order
  5. Shape and manage norms

Source: Heifetz and Laurie

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About Mike Morrison

Mike Morrison is a consultant and change agent specialising in developing skills in senior people to increase organizational performance.
Mike is also founder & director of RapidBI, an organizational effectiveness consultancy.

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