Six drivers behind management by wandering about

1. That leaders believe in…
2. Being the best
3. Superior customer service – both internal and externally
4. The need for ongoing innovation and entrepreneurship
5. The dignity and worth of the individual employee
6. The need for close attention to detail

Peters and Austin

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About Mike Morrison

Mike Morrison is a consultant and change agent specialising in developing skills in senior people to increase organizational performance.
Mike is also founder & director of RapidBI, an organizational effectiveness consultancy.

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