Training Needs Analysis TNA – sample templates

Training Needs Analysis TNA - sample templates The links below will provide access to a sample TNA form and an example how the same data can be used for developing personal development plans.TNA Sample data collection form and Sample Output for PDP useThe original article published in TrainingZone is printed below:TNA: Knowing Where to Start Your JourneyIn this practical guide, Mike Morrison goes through the stages of an IT training needs analysis.Introduction to … [Read more...]

Going freelance in training, HR or as a coach

Going Freelance... So you want to go independent but do you know what it takes to be successful? Starting out in freelance trainingOverviewThis document is not meant to be a complete how to guide for those wishing to start a consultancy business. It’s purpose is to ask some of the questions and show some information that many other sources fail to do.IntroductionMany trainers, developers, coaches and facilitators occasionally get the urge to jump ship and do their own thing. So … [Read more...]

The Capacity to innovate

 Jacqueline Byrd looks at our capacity to innovate. Dr. Jacqueline Byrd--the brains behind the CREATRIX Assessment explores Creativity, Risk Taking and Innovation--What do they all have in common? How do you assess them? How does understanding your own creativity and risk taking help you in your every day life? What gets in the way of businesses being creative and taking risks? Why is a simple exercise like introducing yourself in a new way so difficult--what does that … [Read more...]

Creativity, Risk Taking and Innovation— Innovation doesn’t happen without people!

 Innovation starts with your people. Every individual has the capacity to innovate. Every single one of us that the capacity to be more innovative that we are at the moment. We can all increase our innovative capacity.Jacqueline Byrd looks at our capacity to innovate. Dr. Jacqueline Byrd–the brains behind the CREATRIX Assessment explores Creativity, Risk Taking and Innovation–What do they all have in common? How do you assess them? How does understanding your own creativity … [Read more...]

Why is introducing yourself in a new way so similar to innovation?

Jacqueline Byrd looks at our capacity to innovate and how a simple introduction demonstrates the basis of innovation and the fear it often facilitates.Byrd describes the rules of innovation Dr. Jacqueline Byrd–the brains behind the CREATRIX Assessment explores Creativity, Risk Taking and Innovation–What do they all have in common? How do you assess them? How does understanding your own creativity and risk taking help you in your every day life? What gets in the way of … [Read more...]

Going freelance in training or HR – how much to charge

Going freelance in training or HR - how much to charge With organisations laying staff off, HR and training are no exception to potential job losses. This leaves many to think about going freelance. Knowing how much to charge is one challenge. Often people in the consulting and freelance world under value their services, and equally purchasers are increasingly unrealistic about what they expect to pay.Some time ago I was asked to present to a local CIPD group about 'going freelance' and in … [Read more...]

Sample Key Performance Indicators – KPIs

Example KPIs The example KPIs on this page are provided for educational purposes. They are not intended to be used 'as is' as the most effective use of a KPI is when it is aligned to the business strategy and the business plan of the organisation.HR - Human Resourses Sample Key Performance IndicatorsRecruitmentNew employee satisfaction rate with recruiting process Percentage of new employee retention after x time Percentage job offer acceptance rate Percentage of vacancies filled … [Read more...]

Importance of question design in staff & employee surveys

Importance of question design in staff and employee surveys In good and difficult economic times HR and personnel functions develop surveys to 'take the temperature' of what is happening in their organizations. Developing surveys and survey questions are often more difficult that people first think, unfortunately the problem is only identified when the data analysis is attempted - and at this point it is too late. Simple question formation - a case study: Today I have read a poll from a well … [Read more...]

Writing Key Performance Indicators KPI's

Content on Key Performance Indicators (KPIs) covered:Introduction to KPI's Benefits of KPI's KPI -v- CSF Critical Success Factors (CSFs) Setting KPIs and CSFs Visual KPIs Example KPIs Example HR KPIs More example KPIs Sample KPI pageKey Performance Indicators (KPIs) - An IntroductionWhat is a Key Performance Indicator? A key performance indicator is a financial and non-financial measure used to help an organization measure progress towards a stated organizational goal or objective.   The … [Read more...]

50 Tips for Using Twitter in Business

50 Tips for Using Twitter as a Marketing ToolTwitter is the communication tool of the moment. In 2008 if you had asked anyone about Twitter they would have thought that you were a bit of a geek - now many people are using it for social, learning and business purposes.Twitter is a powerful way to hear about the 'hear and now' thoughts on a key topic - not just from people you know or follow you - but from anyone interested in the topic - all in 140 character bite sizes pieces.Twitter can … [Read more...]

Innovation Index – measuring the unmeasurable or re-inventing the wheel?

Innovation means so many things to so many people, so first we need to have a common understanding of what innovation is.Dr Richard Byrd from the University of Minnesota in the 1960s and 70s undertook some interesting work (see A Personal Guide to Risk Taking Richard E Byrd, AMACOM 1974), which has been further developed by Dr Jacqueline Byrd from a tool that looks at the innovation capacity of individuals to that of teams and organisations (see The Innovation Equation - Byrd & Brown, … [Read more...]

Future proof your business – Effective Business Planning

Future proof your business - Effective Business Planning In the current economic climate, the most many of us can do is batten down the hatches and hope that we can weather the storm.Many of us will be looking to cut and minimise expenses and costs (which is the right thing to do) but what costs do we cut? Where should we be investing?In the previous downturns those that kept looking forwards were the ones which recovered quickest and have made more profit.  Identifying what we should … [Read more...]

Model and Theory – Urgent Vs Important

Time Management PrioritisationManagement model - time and priority management - Urgent & Important Multitasking is the order of the day. Everyday we juggle our work assignments, professional commitments, personal life, family needs and health issues. There is always a huge to-do list to attract out attention and obviously we cannot attend to every need that arises. So the things get done only when they become urgent leading to some things not ever happening and some reaching to the point … [Read more...]

Coaching model – Skill vs. Will

Introduction:The Skill vs. Will matrix is a management tool (made popular in “The Tao of coaching” by Max Landsberg) used to determine what the best management approach is for a given staff member, based on two metrics: their level of skill and their level of will.The skill vs. will method will help you answer two simple yet important questions:How much can that person rely on his or her skills to complete the task?How much does that person really want to complete the task? The … [Read more...]

Change management models, processes and images

Introduction to Change, change management and change modelsChange and change management is one of those topics that we all seem to talk about and yet we all seem to have difficulty with.For any organizational development (OD) intervention to be effective, change needs to lead or at the very least be managed.Many organizations focus on the project management aspects of change. While this is an important factor - it is not the critical factor. People are. Having said that, it is about … [Read more...]

Reality Coaching – Coaching Motivational Presenters

Introduction I received a phone call asking if I was available to coach a pair of TV personalities preparing to deliver a high profile motivational seminar.  The pair had been asked to run an event together and the rehearsals were not being as successful as they had hoped.Let’s get to know the clients:He had been a presenter on terrestrial TV for some time and a motivational speaker, he was very successful. Let’s call him Joe. She was a sports coach and motivational trainer who had … [Read more...]

Reality Coaching – Business Coaching

In the second part of this mini series Mike explores coaching in the business environment.Introduction There are as many flavours of coaching are there are types of ice-cream. Each has its time and place. And like eating ice-cream it is easy to fall into our comfort zone and repeatedly have the same flavour – just because we like it. I am sure you also like many other flavours; it is just easier to have the same favourite.In coaching we often learn from one school or another. Many of us … [Read more...]

Four levels of learning – Conscious competence

The personal competence model Unconscious Incompetence - We don't know what we don't know Conscious Incompetence - We know what we don't know Conscious Competence - We know what we know Unconscious Competence - We don't know what we knowHow to use the Personal competence awareness model:To communicate with and influence learners it is a prerequisite to prepare them for your ideas and for them to accept the ideas of others (in the group).Preparing them requires you to understand … [Read more...]

Creating and maintaining a high performance culture

A High Performance Culture is something many organizations strive to achieve. Many have achieved it in their own unique and distinctive ways. However, certain fundamental common factors need to exist without which a "High Performance Culture" will not be created.In difficult economic time this can be difficult to justify - however now is the time to prepare the organization for the future. Organizational development strategies take time to formulate, develop and deploy - and that is before … [Read more...]

Writing a training session or lesson plan – templates

Templates for writing a training session or a lesson plan can be a confusing task to people new to the world of learning. One of the challenges for a new trainer is the development of a lesson or session plan for a training course or module.The reason this is such a challenge are often simple – tutors do not provide a sample template or format to copy, saying that it is the trainer or teachers choice, however when you are learning this is more of a barrier than an enabler of choice to … [Read more...]

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