IM in business – performance enhancement or distractor?

Have you been pinged? Instant Messagingn (IM) inside business has ballooned at an ever increasing rate - but does this enable or disable performance?IM or Instant Messaging used to be the domain of MSN , Yahoo and other internet based messaging systems, but increasingly organizations are installing systems internally. What is Instant messaging? IM is a person to person message system - you can see if a person is on line or not and send a message live to their  desk "PING!" The flashing … [Read more...]

From leadership to training & L&D

Your opportunity to request content on this siteOver the past 12 weeks I have been posting many short 'nuggets' on leadership, while I have a number of these to go I am now planning the next series - Training or Learning and Development.So here is your opportunity to contribute - what would you like to see added? what do you want mini-blog entries on? I expect that many topics will be developed into full entries, but these mini blog pieces have proved very popular.Just add your thoughts to … [Read more...]

Centurion pitch – the key to success in social marketing?

We have all come across  the following marketing strategies (in one shape or form):Minute to win it Elevator pitch Get your point over in 30 seconds or lessAll of which work well in a given situation or context, but how does this translate to the world of social networking? Here we operate in a world where the message is everything, but people need to be drawn-in to be interested to:ReTweet or post your message Be interested enough to proactivly find out more about … [Read more...]

GROW into a coaching model

GROW -- Goals - Reality - Options - WillThe GROW model in coaching has been around for some time. It was first made popular by Sir John Whitmore and described in his book Coaching For Performance in 1992. It is widely believed that GROW was originally developed by Graham Alexander, who worked with Whitmore.The GROW model has been used successfully by coaches in sport and business as well as by many organizations as part of a change towards a coaching style of management.How to use … [Read more...]

Free Business Health Check

Are they free and are they worth the time invested?  IntroductionWhat does free mean? No cost to use? - or use something for free?  lets be real - there is no such thing as free. Time is money and to many small and medium sized businesses time is one of the most precious resources. So read the following with caution - the service may be free but does it add real value to your business?  What is a Business Health Check? All businesses have weaknesses as well as strengths. If … [Read more...]

Coaching models

Coaching models and theories Coaching models and theories are tools that help to shape the way we think, manage and run ourselves, our people and our organizations.This page lists some of the coaching models and theories found to be of value by the team at RapidBI. Now available as of Jan 2011 - a dedicated set of 140+ editable coaching slides & 400+ slides in our main set [wp_eStore_fancy1 id=1] The slides shown on this page are all included in our complete set (and many in the … [Read more...]

90-9-1 rule or theory for marketing, communication & social media

Social Network Contribution Ratio 90:9:1 The use of social media to support marketing has increased in recent times.  How can we use this to develop our business?Is the 80/20 rule applicable to social networks, forums and web 2.0? Is the 90-9-1 Rule the new Pareto Principle  for web 2.0 and other online environments?Lets start by understanding that this is not a "rule", but some say a modern "Myth of Community Participation".To me the "99-9-1 rule" is a tool or guide to help manage … [Read more...]

Leadership models

  +++NEWSFLASH New revised layouts and now over 250 models available see them here+++  This is an old page, maintained for reasons of continuity,  please visit our updated page here  Leadership models and theories are tools that help to shape the way we think, manage and run our organisations.This page lists some of those leadership models found to be of value by the team at RapidBI. This is a historical page - our updated page can be found hereJump straight down the page to … [Read more...]

Flow – The formula for optimal success (Mihaly Csikszentmihalyi)

Flow - The formula for optimal success (Mihaly Csikszentmihalyi) Flow is a concept developed by Mihaly Csikszentmihalyi, in his book "FLOW" he describes peoples experience of what makes an experience genuinely satisfying or what it is like to be in the state of flow.Flow is a state of consciousness which can be achieved on an individual path, providing optimal performance.In the book Csikszentmihalyi lists a number of fact which accompany an experience of flow: 1. Clear goals … [Read more...]

Pareto's Principle – The 80/20 rule

Introduction to 80-20In 1906, Italian economist Vilfredo Pareto created a mathematical formula to describe the unequal distribution of wealth in his country, observing that twenty percent of the people owned eighty percent of the wealth.In the late 1940s, Dr. Joseph M. Juran inaccurately attributed the 80/20 Rule to Pareto, calling it Pareto's Principle. While it may be misnamed, Pareto's Principle or Pareto's Law as it is sometimes called, can be a very effective tool to help you manage … [Read more...]

Lower academic level of first line management training for medically qualified healthcare staff can enhance workplace performance

Lower academic level of first line management training. This piece was originally published:Industrial and Commercial Training. Volume 30 • Number 1 • 1998 • pp. 20-23 MCB University Press • ISSN 0019-7858I have re-published this as the topic of academic levels in different qualifications has been discussed recently. This article shows the value of doing things differently to the academic convention of starting at your level.The company HDL is no longer trading as a training … [Read more...]

Advice for new trainers

Relax & Relate.. the first 5 minutes are the most importantFollow the 3 Golden Rules:Relax & Relate - the most important 'work' is often done before the event starts, when you meet and build rapport individually with the learners. Agree the Agenda with the group - Use the phrase 'It's your course', to encourage involvement and ownership - especially with resistant participants. Agree a clear 'Course Protocol' - i.e. what's 'ok' and not ok, e.g. Ok: contributing, being … [Read more...]

Cut or increase innovation in a recession?

Innovation, is it a burden or opportunity when things are difficult?This morning I was reading an article in Business Week about the need for organizations to cut back on innovation (article). The article starts with the opening line "When times get tough, one of the first things we do is think about what we can do without, like cutting latte consumption from five a week to two" with which I totally agree.  However an assumption in the article drives the reader to believe that INNOVATION … [Read more...]

Writing academic reports and references

Writing academic reports and references Often I am asked about the references for some of the pieces I have written about on this site, for example SWOT, PESTLE & SMART, so I thought it was about time to provide an answer here rather than just in person.Unfortunately writing a reference for some of these is not as easy to answer as you may believe.The Harvard (and other referencing systems) were developed for the use of academic material. On this and other more popular management … [Read more...]

Why Organisational Development often fails to deliver

Organisational Development (OD) is the name or label given to many HR and training related strategies, but it is more than that.Bennis in his early work "Organizational Development: nature, origins & prospects" defines OD as: "a response to change, a complex educational strategy intended to change the beliefs, attitudes, values and structure of organizations so that they can better adapt to new technologies, markets and challenges" This is just as true today as it was in … [Read more...]

twitter yammer tips for effective use

Twitter and other micro-blogs are an increasingly useful communication tool. However like any tool there should be an agreed etiquette. One of the best I have discovered is by Margaret Mason and in the style of a RT (Retweet) on Twitter here I republish this important list:Whether you’re a broadcaster, responder, or newbie, if you’d like to be a better citizen on Twitter, here are a few guidelines to help you navigate: 1. Watch your ratio.If only a few people follow you, but you follow … [Read more...]

Going Freelance in difficult times – consulting and training

Many people believe that one of the most successful ways of starting as a freelancer and maintaining a growing consulting or training business is to specialise or to find your own niche. What is a business niche? A niche business is one with a focus or area of specialisation. It is a market segment that particularly suits your experience, knowledge, talents, interests and personality. It is a segment of the market that you can make your own. You make it yours because it fits your expertise and … [Read more...]

Black Swan events – or unknown unknowns

Black Swan events - or unknown unknowns #BlackSwan #InnovationIt was once believed that all swans were white, because until that time the only swans had been seen (northern hemisphere) were white. It was believed that all swans were white and that black (or any other colour) could not exist.The belief was destroyed when a Black Swan was discovered in Australia. Hence the term “Black Swan” became used for unpredictable or unforeseen events - the unknown unknowns...As the changes … [Read more...]

Tips for those thinking about going freelance in training or consultancy

How to become a freelance trainer or consultant So you want to go independent as a freelance trainer or consultant? Do your own thing?How do you go about starting out in freelance training? Overview on going freelance - or How to become a freelance trainer This document is not meant to be a complete how to guide for those wishing to start a consultancy business. It's purpose is to ask some of the questions and show some information that many other sources fail to do. Tips and ideas which … [Read more...]

Porters five forces

Michael Porter's Five Forces Michael Porter's five forces is a model used to explore the environment in which a product or company (or business unit) operates. Five forces analysis looks at five key areas mainly the threat of entry, the power of buyers, the power of suppliers, the threat of substitutes, and competitive rivalry. New Entrants SuppliersIndustry competitors and extent of rivalryBuyers Substitutes Introduction The model of the Five Competitive Forces … [Read more...]

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