There is more to training than training… Do we know why training does not work?The other evening while on the way home from some client work, I read the paper on the train. In this was an interesting article that suggested that public transport staff should be given “civility” training by one of the UKs top retailers for customer service – John Lewis.The article cited that London has high levels of “incivility” and blamed it on the time people travel to and from work. The recommendation … [Read more...] about Why training does not work – there is more to training than training
TNA template – Managerial and Office Skills Training
What do you look for when doing a Training Needs Analysis for office and managerial skills?Identifying training needs or identifying learning needs are topics we are often asked about. To help individuals undertaking TNA or LNAs we have developed a series of templates to act as a starter for you. Often the content of the needs analysis template may be all you need, however, we do not know your particular organization or culture. Use these templates as a starting point.Not all … [Read more...] about TNA template – Managerial and Office Skills Training
Why are we so bad at communicating and presentations
Are we catering to all our employees' needs? Are we really aware of everyone's disability?Why are most of us being discriminating? Why do we put some of the people we should be supporting at a disadvantage?A few months ago I had personal reasons to look at the material I was producing for clients. Are we as professional communicators providing the best service we can? Or are we providing what looks good to our immediate paymasters?Am I blind? A few months ago I was unfortunate to … [Read more...] about Why are we so bad at communicating and presentations
2020 leadership – 4 steps to sustainable success for organizations
We cannot ignore the need for 2020 Leadership in our organizations. I have seen many discussions on HR and training forums about the needs of leaders and managers. These talk about leadership development and talent. As a result of my research recently, I have noticed that practitioners often talk about the contents of training. The style of the delivery. And importantly how cheap and quick we do this.Ignoring the fact that you cannot have high quality training that is quick and cheap. (I … [Read more...] about 2020 leadership – 4 steps to sustainable success for organizations
Identifying levels of Training Needs Analysis (TNA) #hrblog
We need to understand the Levels of training needs analysis (TNA) in order to be able to design a learning or training solution.What is a Training Need? To carry out a Training Needs Analysis, we first need to understand what a 'Training Need' is.A training need is the gap between current and future knowledge or skills, that can be bridged by training or learning activities. We often refer to this as capability and learning requirements.There may be other gaps that need to be met … [Read more...] about Identifying levels of Training Needs Analysis (TNA) #hrblog
Dale – Cone of Experience or Learning Pyramid Theory – Misleading Quotes
Whatever you call it, it's probably not what you expected. Dale Cone of Experience, Cone of Learning or the Learning Pyramid is not how most books and sites quote it. The origins of this stuff have been distorted over time. Or did they really exist, and was it just a figment of someones imagination? The reality of course is that its a mix. dales did develop a cone of experience, but it had no numbers and was a metaphor not a piece of research. as for the National Training Laboratory in Maine and … [Read more...] about Dale – Cone of Experience or Learning Pyramid Theory – Misleading Quotes
Learning, are we evolving or regressing – Things Trainers wont tell you! #hrblog
How we learn – and making learning work for us With regards to learning are we evolving or regressingSome years ago I was asked to speak at an international conference on e-learning. What I was talking about is not relevant, but what I learnt from the keynote speaker has changed my approach to training and learning and development.The speaker concerned was Professor Heinz Wolf from Brunel University (https://en.wikipedia.org/wiki/Heinz_Wolff). What follows is not ‘word for … [Read more...] about Learning, are we evolving or regressing – Things Trainers wont tell you! #hrblog
Not another training course – Coping with famine to feast of learning in business
From time to time it seems like we go from famine to feast. We have no training for months, then like a buss many come along at once!Many of us value learning new skills and knowledge. Indeed this is why quiz shows are so popular on TV. It is also why pub quiz nights are so popular at our local pubs and clubs. It is a mix of the social and the mental stimulation.We like to learn stuff. Some of us prefer to learn things around our specialisms. Others like to learn anything that broadens … [Read more...] about Not another training course – Coping with famine to feast of learning in business
Repetition – the neglected L&D tool with declining attention spans
Are our attentions spans declining? To learn new things, do we need to practice for 1000s of hours, or can we just learn in bite sized pieces? Are our attention spans declining or reducing with social media and the connected world? Can we really learn all we need in just a fw short minutes, or are we tied to investing time and resources to developing people?Lets start with a popular set of beliefs which have become popular in recent years. The 10,000 hour rule - of practice to create … [Read more...] about Repetition – the neglected L&D tool with declining attention spans
What is the Difference between Training and Development #HRBlog
So what is the difference between training and development? Does it really matter?It matters because we need to be able to identify activity. We often hear of employees never having been trained in a skill or process. But is this really true? We need to underatand what training is and is not, to be able to educate our workforce, and develop our organizations. Understanding the difference between training and development So that we can perform a comparison between training and development … [Read more...] about What is the Difference between Training and Development #HRBlog
The ADDIE Instructional Design Model #HRBlog
You are expecting this piece to say how to use the ADDIE Instructional Design Model, but ADDIE is not a model - it is a conceptual framework. What does this mean for its use and validity? ADDIE Training Design Model ADDIE is often used as a model in the design of training. It is believed that ADDIE started in the world of instructional design in US military as a methodology to design and build large scale training solutions. As such it should be considered in more formal design situations … [Read more...] about The ADDIE Instructional Design Model #HRBlog
Five TNA quick tips
Five Training Needs Analysis (TNA) quick tips You need to carry out a training needs analysis (TNA) where do you start?A training needs analysis TNA is a systematic way to investigate your business training needs and will focus your selection of the most relevant training provider(s).List exactly what training is needed and outline the deliverables required from the training Consider if the organisation is financially and time committed and conduct a cost/benefit analysis for each … [Read more...] about Five TNA quick tips
