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Dealing with Difficult People Courseware & Trainers Notes

£29.99 £24.99

A ready to use resource for managers and trainers. Everything you need to deliver a course on Dealing with difficult people.

 

Includes: Facilitator’s guide, leader guide, participant materials, slides, certificate template, evaluation form etc.
Soft skills training materials –trainer notes – solutions – resources for trainers- effective management skills

 

Product Description

Dealing With Difficult People
Improving Relationships with People in the Workplace


What’s it for?

The objectives of this session are to enable participants to:

  • Understand the concept of Reciprocity and Conflict Resolution Styles in order to deal with difficult people
  • Identify and handle most types of difficult people
  • Build better relationships

Who’s it for?

This course is valuable for managers, supervisors, employees and all those who wish to improve relationships with people in the workplace by enabling them to deal with difficult people.

How long does it take?

The entire course takes 3 to 3.5 hours to run.

RapidBI’s ready to use training materials
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Ready to use management training materialsGeneral facilitation guideReady to use management training materialsCourse leader guide
Ready to use management training materialsPowerPoint slidesReady to use management training materialsParticipant handouts
Ready to use management training materialsInstant downloadReady to use management training materialsCost effective
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