There is more to training than training… Do we know why training does not work?The other evening while on the way home from some client work, I read the paper on the train. In this was an interesting article that suggested that public transport staff should be given “civility” training by one of the UKs top retailers for customer service – John Lewis.The article cited that London has high levels of “incivility” and blamed it on the time people travel to and from work. The recommendation … [Read more...] about Why training does not work – there is more to training than training
Thinking Beyond Your Brain
Thinking Beyond Your Brain: Understanding the Bridge Between Problem Solving and Story Making to Improve Cognition in the WorkplaceThis article explores our association with the environment and how it can impact our thinking skills through interaction. Thinking hands or increase your brain power by touching stuff! Use of LEGO® SERIOUS PLAY® is included.This was first written as a submission on a Masters course and will be rewritten to show practical application soon. Lay … [Read more...] about Thinking Beyond Your Brain
Competencies – are they dead? Or are we ignoring the true 3 core competencies?
Competencies – are they dead? Are competencies and how HR (and managers/ professional bodies) often relate to them irrelevant in today's business world? Do we actively ignore true core competencies?I was at a training workshop recently, and the trainer was talking about competencies. He was talking about the fact that the core competencies had changed in that profession. That new course materials were being developed all the time to ensure. We see this is every profession and industry. … [Read more...] about Competencies – are they dead? Or are we ignoring the true 3 core competencies?
Executive Innovation the key to success
Is Executive Innovation the key to success?The world economy is changing… are we reacting fast enough? For many executives innovation is just not happening fast enough according to recent articles and research from Boston Consulting Group’s annual study on innovation. Many organisations know that first in order to survive and then to grow they need to innovate. In recent years the focus of innovation has been on creativity and the innovative process, but the lack of results show that this … [Read more...] about Executive Innovation the key to success
Seven Leadership Behaviours
Seven Leadership Behaviours 1. Learn what leadership means 2. Be honest and open with yourself 3. Concentrate on behaviour 4. Monitor your leadership behaviour 5. Focus first on your strengths 6. Work on your weaknesses over time 7. Do it! Turn what you know into what you do1. Learn what leadership means 2. Be honest and open with yourself 3. Concentrate on behaviour 4. Monitor your leadership behaviour 5. Focus first on your strengths 6. Work on your weaknesses over time 7. … [Read more...] about Seven Leadership Behaviours
