Managing people effectively is a big enough challenge; effectively managing people who you don’t see every day is a bigger challenge. Managing people you don’t see every day, who also have a line or local manager, or who also operate in, or come from, a different culture, is the management challenge of the 21st century. Modern technology has made it theoretically easier to manage across the miles, but the people we manage are still people, so the technology can just get in the way.  This … [Read more...]