It is important to review performance through good communications. As the snow recedes our thoughts turn to the spring and the unpopular annual appraisal season. Why are appraisals or performance reviews dreaded by some and feared by others? Many managers despair at the thought of stopping work as they see it to have to prepare and then interview their team members. This stoppage, of course, is accompanied by a complicated, sometimes arcane system which does not look as if it has anything to … [Read more...] about Reviewing employee performance through effective communication
Performance Management - why do we do it? The term performance management has been with us for some time, developed out of "appraisals", Performance Management remains one of the consistently used phrases in the human resources and management field. Recently the CIPD has conducted some research into performance management recently and the responses from 507 people are interesting. This short article looks at three of the outputs from that research and explores the potential meaning for HR, … [Read more...] about What is Performance Management? CIPD Research
As our organizations change and adapt so must the people running them - our managers and leaders. In the past, many organizations have neglected to develop and train this group, letting most find their own way to their own unique management or leadership style. The best organizations know that consistency is the name of the game for continued success. At the same time there has been much debate about methodologies - to train or to develop; to feed or to grow. I would define the difference … [Read more...] about Management and leadership skills: What is the difference?
Feedback Sandwich Technique What is the feedback sandwich technique, and its relevance in the workplace today? This morning while looking up some policies for an organization I do some work with I discovered an interesting set of "visual aids" for training trainers. This method has also been given in training in the past to managers in many, many organizations around the world. The actual wording on the visual aid was: Giving feedback - KISS Start with a positive response - … [Read more...] about Feedback Sandwich Technique or How not to give feedback, Sh*t Sandwich