Often in business and education, we confuse the difference between goals and objectives. We sometimes talk about goals and (SMART) objectives interchangeably. But are they the same?Let us start by exploring some history and definitions: Goal - 1530s, "end point of a race," of uncertain origin, perhaps from O.E. *gal "obstacle, barrier," a word implied by gælan "to hinder." The word goal appears once before this, in a poem from early 14c. and with an apparent sense of "boundary, limit." … [Read more...] about What is the Difference between Goals and Objectives?
A Guide to Conducting Employee Engagement and Satisfaction Surveys
A guide to Conducting Employee Engagement and Satisfaction Surveys Employee survey techniques have developed significantly over the past few years, with web based technologies it is easier and cheaper than ever to collect and manage data.In the past, any HR driven initiative was seen as tactical and of little real benefit to the organization as a whole. Now many enlightened organizations see HR and employee surveys as a powerful business improvement tool.Customers now have a greater range … [Read more...] about A Guide to Conducting Employee Engagement and Satisfaction Surveys
Reviewing employee performance through effective communication
It is important to review performance through good communications. As the snow recedes our thoughts turn to the spring and the unpopular annual appraisal season. Why are appraisals or performance reviews dreaded by some and feared by others? Many managers despair at the thought of stopping work as they see it to have to prepare and then interview their team members. This stoppage, of course, is accompanied by a complicated, sometimes arcane system which does not look as if it has anything to … [Read more...] about Reviewing employee performance through effective communication
Writing and Training Managers in SMART Objectives and Goals
How do we start training and developing our managers in writing SMART objectives?Please also see Writing SMART objectives. So how do we go about training managers in developing and writing SMART objectives?This is always an interesting topic. the following was recently posted on a community forum: “We are currently reviewing our appraisal process. We have realised our line managers need training on how to set clear SMART objectives. Has anyone got any information that they have used … [Read more...] about Writing and Training Managers in SMART Objectives and Goals
The language of feedback – HOST
Are you a good HOST?HOST is a useful mnemonic to help managers and coaches provide feedback: Helpful Objective Specific Timely Also see SMARTer objectives … [Read more...] about The language of feedback – HOST
