Ten factors of an excellent training function

What are the ten factors or characteristics of an excellent training function ?

John Zenger suggests the Ten characteristics of an excellent training function are:

1. A clear vision of the goal and mission of training
2. Activities tightly linked to organisational objectives
3. Line management commitment and involvement
4. Excellent management practice within the training function
5. An emphasis on reality and practicality
6. Use of multiple sources to assist them
7. Consistency of delivery
8. A strong sense of urgency
9. The achievement of critical mass – real impact
10. Thorough evaluation of results and attribution of outcomes

From: John Zenger

What are the ten factors or characteristics of an excellent training function ?