Think about it just for a moment - what is a best practice? Many best practices come as universal and…
Training takes a large slice of of most companies compliance budgets, anything from a quarter to a half. So is…
Some Fun for a Friday Office Cartoon 260 I guess things have been kind of stressful at the office. Tomorrow…
Cost effective customer service training Customer service training provision is often preceded by a lot of change in organizations. It’s…
When it comes to customer service training, or anyone else for that matter, many people in operations and HR make…
Some Fun for a Friday Office Cartoon If you're going to use sports analogies to inspire your team, use football…
Recency Effect in Learning When we talk about the Primacy Effect and the Recency Effect, we are talking about the…
Small businesses often find it difficult to get the cash they need to grow their business. But is there a secret…
Performance Management Feedback Models In performance management providing feedback is critical for improving performance. Feedback models help new managers and…
Some Fun for a Friday Office Cartoon Can we swap Glasses? It helps me see things from the customer's point of…
The Four Intelligences of the business mind – by Valeh Nazemoff This is a short (115 page) book, but…
Some Fun for a Friday Office Cartoon I'm not married to my job. I'm waiting for the company to throw…
Thinking of going freelance as a consultant? I spend a lot of my marketing time on the LinkedIn platform. I…
Office Cartoon Every minute here feels like an hour. Every hour feels like a day. Every day feels like a…
The hard part was finding a wrist watch that tells time in dog years.
fun friday - "If you weight long enough, people either quit, retire or die. That's my management style"
In 2015 100s of HR professionals were asked a simple question in a survey… in one word describe…GAMIFICATION Participants were…
Why should your lazy left hand be paid as much as your hard-working right hand?
In 2015 100s of HR professionals were asked a simple question in a survey… in one word describe…CHANGE MANAGEMENT Participants…
In 2015 100s of HR professionals were asked a simple question in a survey… in one word describe…LEARNING & DEVELOPMENT…