Seven ways leaders do things differently
1. Creating a shared vision of the future to which all are committed
2. Dealing with change in a relaxed, flexible and optimistic way
3. Coping with the increasing pace and pressures
4. Getting things done without bruising people (others or oneself)
5. Creating an environment in which people can achieve all they are capable of
6. Building trust, support and co-operation
7. Using creativity and skill in a positive way
Allen and Nixon
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