7 Reasons to Embrace Ssocial Media
The skills of social media continue to be important.
The data shown in this graphic shows that consumers are increasing their grip on social media.
What does this mean for business?
Using social media as a customer is different from using it as a supplier or an employee.
To really harness social media fully without having a massive team to manage it means empowering and encouraging more staff to support the brand/ company.
This will mean a new form of education , training and communication.
CollaborationTo make this work, organisations must embrace internal collaboration tools as a way of communicating what is happening and to help develop a good prectice model for the organisation.