Why not to trust an "independent" business adviser or mentor

Is a universal or multi tool as good at performing as individual specialist tools? Convenient yes, a long term solution... no It is true that no man is an island. When starting out in business as well as running and growing your business, quite simply you cannot do it on your own. You need trusted business advisers. But there is a problem. No one is truly "independent" no matter what their beliefs of education. Once a banker... always a banker Some years ago when I was working as a specialist … [Read more...]

Business Trend – Talent Management & Engagement

Business Trend - Talent Management & Engagement Whilst looking for some data on the needs of organizations, I came across this visualisation based on some data from Forum. Whilst not comprehensive or universal, some of the key points here resonated with some of the issues I have seen in clients recently.Forum asked business leaders what their biggest challenges will be over the next 2-3 years. This is what they said: talent shortage, ability of staff to lead change and increased … [Read more...]

5 ways detect lying clients reading their facial cues

Reading facial cues Whilst looking for some images to illustrate an influencing course I am designing I came across this graphic.From its title "5 ways detect lying clients reading their facial cues" you would be led to believe that reading body language and facial cues is easy, but is it?Are these "actions" real or constructed? If real can they be masked or covered?Take the second image "I'm signing this off today" - maybe this is not because you have lost the deal but because the … [Read more...]

Public sector sexism and the lost generation

Public sector sexism and the lost generation It's unusual for me to write about political issues, but last week I heard what in my mind is one of the worst cases of potential sexism in an institutional organisation for many years. I'm sure you have other examples, but here is mine. Wasted 2 years of her life? "B" is 18, She has just completed a 2 year college course in animal management (diploma level 3 extended). She attained good grades. She has a passion for animal of all sizes and off her … [Read more...]

Public sector sexism and the lost generation

Public sector sexism and the lost generation It's unusual for me to write about political issues, but last week I heard what in my mind is one of the worst cases of potential sexism in an institutional organisation for many years. I'm sure you have other examples, but here is mine.Is there Public sector sexism? Is it institutional? 2 years of her life wasted? "B" is 18, She has just completed a 2 year college course in animal management (diploma level 3 extended). She attained good … [Read more...]

Who are your Thought Leaders?

Who are your "Thought Leaders"? .. but before any of us can answer that we need to know What or who is a thought leader?According to the great research "god" Wikipedia:The term was coined in 1994 by Joel Kurtzman, editor-in-chief of the Booz Allen Hamilton magazine, Strategy & Business. "Thought leader" was used to designate interview subjects for that magazine who had business ideas that merited attention  The definition I prefer comes from Forbes: "It's a truism that … [Read more...]

How Small Businesses REALLY spend their money

How Small Businesses REALLY spend their money While looking at habits and buying patterns of business people I came across this small piece of research looking at the spending habits of small business owners - 1-5 employees.Again this is US in origin, but it does show some insights. If meals and entertainment are worth up to 12% of turnover, but marketing is only worth 1% - they tells us something about attitudes to spending ON the business rather than IN the business.For those of us … [Read more...]

Social Media – its not about you – the #1 mistake many corporates make

Social Media - it's not about you - the #1 mistake many corporates make This past week has been an interesting one for me on twitter, and it has led me to a realisation of where many in social media go wrong.The week started for me last week (I know it sounds mad) - in that I had a major series of problem from a supplier. I had already been in discussions with their social media team about the appalling levels of customer service their call centres made, along with multiple "school boy" … [Read more...]

Are you or might you be subject to IR35? as contractor or employer

Are you or might you be subject to IR35? as contractor or employer There are an increasingly number of people working as consultants and contractors that purport to be self employed. But are you really?In the UK, the HMRC has a number of checks which is often used to confirm a persons employment status. These have recently been changed.The neat graphic below, has all the questions and the likely outcome.If you employ "freelancers" you may want to check this to see if your … [Read more...]

If twitter were just 100 people

If twitter were just 100 people This is an interesting way of looking at your twitter followers.So in reality less than 5% of your followers add anything to your message by re-tweeting to significant numbers. We need to find and delete the "dead" 20It's the 20% towards the right (ignoring the "loud mouths" we need to influenceWhat do you make of this data?Check out our data visualization blog.  Source - unknown … [Read more...]

Leadership through the ages

Leadership through the ages We all know that managing and leading businesses of today is different from 20+ years ago. But how is it different?This interesting graphic helps to show the focus of some of those key differences. Leadership and modern management and business thinking is very much a fashion. Trends come and go. There are some classical approaches which sit there constantly. The goal for all leadership development professionals is to recognise what is a trend, and what are "core" … [Read more...]

Its not going to happen here! – change management psychology

It's not going to happen here! - change management psychologyChange management psychology - Death, Taxes and change - some say are the only consistants in lifeSome people love and welcome change - not all change - but a partuicular change at a particular point in time. The change may be instigated by our partner, boss, peers, suppliers, technology etc. These are all factors of change management psychology. Having the skills to effectively manage the effects of change management should be … [Read more...]

Jam tomorrow, or jam today? – What is the budget?

Jam tomorrow, or Jam today?"I'm sure I'll take you with pleasure!" the Queen said. "Two pence a week, and jam every other day." Alice couldn't help laughing, as she said, "I don't want you to hire ME - and I don't care for jam." "It's very good jam," said the Queen. "Well, I don't want any TO-DAY, at any rate." "You couldn't have it if you DID want it," the Queen said. "The rule is, jam to-morrow and jam yesterday - but never jam to-day." "It MUST come sometimes to 'jam to-day'," … [Read more...]

Gamification in business – the war on leadership and talent

Gamification in business - the war on leadership and talent Gamification - It's here, its there its everywhere - are you taking part? Do you even know its a game?What am I talking about? Gamification - turning potentially mundain tasks into game activities, where "points make prizes"In the business world this has been happening for years under the guise of Management By Objectives (MBO) and bonuses. Set a target, when people reach it - reward them. Social Media … [Read more...]

The secret to social networking & social media = sharing

The secret to social networking & social media During a conversation with a respected colleague (an individual I met through a very niche business group), we were talking about social media and what made it work.What was interesting was exploring what some considered to be "best practice" and others dismissed as laziness.What was though in some quarters as being "best practice" includes:Creating unique content Creating or initiating discussionAnd the following was … [Read more...]

Leadership – what you want & what you get

Leadership - what you want and what you get Whilst looking for some information on international leadership, I came across this data from KellyOCG.What I found interesting is that often you hear complaints about the leadership in the UK or the US not being "up to standard". In this survey, interestingly the UK & US are not in the top "dissatisfied" areas.But what is worrying is the fact that less than half of employees feel inspired by their boss to do their best. 29% say their … [Read more...]

HR Metrics #hr #shrm #cipd

HR metrics For human resource departments and professionals around the world, one of the most often talked about topics is HR metrics of success. Measures that the function can use to demonstrate to the business leaders that they are not only adding value, but strategic in nature. This is as true for HR departments as it is any other function in a business. Often these are called Critical success factors or key performance indicatorsOn the surface this may appear to be an easy thing to … [Read more...]

HR must embrace social media & technologies #HR #CIPD

HR must embrace social media & technologies Technology and the ability for people to connect and communicate is occurring at an ever faster rate. No longer are the news channels the first to have the "news", it is now more often to be people "on the ground" using their twitter,instagram, pinterest or googleplus accounts to communicate with their network.This morning I saw the images of the mars lander on social media before the BBC. The BBC mentioned the landing, but it took them … [Read more...]

Organizational Behaviour – a summary of its constituent parts #HR

Organizational Behaviour - a summary of its constituent parts Often we hear the terms "organizational behaviour" or "organizational development" but what does it really mean?Today I came across this very simple diagram highlighting some of the key points of organizational behaviour.I think the graphic outlines many of the "whats", but misses out on the "how" and "why"What do you think? Browse more Business infographics.  Source: … [Read more...]

The Outrageously Simple Visual – Guide To Goal Setting

The Outrageously Simple Visual - Guide To Goal Setting Goal setting is one of those things that many of us talk about, and yet few can do consistently well.Whilst searching for some information for a workshop I came across this powerful graphic. It does not use the SMART objective format (yet this could be incorporated), but it is nonetheless a simple framework/ process to guide managers and others.What do you think? Is this over simplifying the process?Brainstorming 3 major … [Read more...]

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RapidBi

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