So what is Best Practice and Good Practice? Is there a difference and do we really care? Introduction to "Best Practice" Often in business, we hear about Best Practice and Good Practice, but what does it mean? Where and when should we use it? To help us out, let us look at some definitions: Definitions - Practice To do or perform habitually or customarily; make a habit of practices courtesy in social situations. To do or perform (something) repeatedly in order to acquire or … [Read more...] about What is Best Practice?
Tool for identifying & retaining key talent in organizations - 9 box grid Background to the Nine Box Grid The nine box grid or matrix, is believed to have originated within McKinsey to assess different business units and to prioritise the investment in individuals. This was developed for GE in the late 1960s and 1970s to enable them assess the potential of individuals in its business and prioritize their investment and overall strategy. It is claimed that it is based on the Boston … [Read more...] about Nine Box Grids for Talent Management
Is Organizational Development a true path to strategic development? In the past it has been behaviourally focused. Now it is time for change. Time to get more holistic. More business like. More balanced. Traditionally Organizational Development (OD) was mainly concerned with the three S’s of an organisation: Structures Staff and Skills Specialists and consultants practising in Organizational Development would look at an organization and identify its stage of growth or maturity. … [Read more...] about Organizational Development a true path to strategic development?
CIPD factsheets - essential information for any manager & practitioner. An A-to-Z of HR and management related factors is an easy to read and easy to apply style. The CIPD produce a wonderful set of regularly updated and reviewed factsheets on a wide range of HR and management based topics., While some are available to members only, the majority are available to all. This pages lists those available as at January 2010. Please note all links open in new windows. UPDATE MARCH … [Read more...] about CIPD factsheets – an A-to-Z of HR topics & resources
Are our managers leaking talent, or retaining it? While responding to a question on a network group I belong to about employee motivation and engagement, I recalled some research about the fact that people left bosses not their jobs. Then I came across a recently published piece of research carried out by a the Florida State University that clearly suggests employees leave their bosses not their jobs. Matching employees to managers is an element of recruitment which is rarely done (except at … [Read more...] about Employees leave their boss not their job!
We need to understand the Levels of training needs analysis (TNA) in order to be able to design a learning or training solution. What is a Training Need? To carry out a Training Needs Analysis, we first need to understand what a 'Training Need' is. A training need is the gap between current and future knowledge or skills, that can be bridged by training or learning activities. We often refer to this as capability and learning requirements. There may be other gaps that need to be met … [Read more...] about Identifying levels of Training Needs Analysis (TNA) #hrblog
Going freelance in training or HR - how much to charge With organisations laying staff off, HR and training are no exception to potential job losses. This leaves many to think about going freelance. Knowing how much to charge is one challenge. Often people in the consulting and freelance world undervalue their services, and equally, purchasers are increasingly unrealistic about what they expect to pay. Some time ago I was asked to present to a local CIPD group about 'going freelance' and in … [Read more...] about Going freelance in training or HR – how much to charge
Many organizations are starting to explore a new approach to improving retention through participative selection. There is a belief that when staff are involved in the recruitment decision they are more likely to support the new staff member, and as a consequence retention is improved. Many local authorities have been doing this for some time with mixed results. For the process to be meaningful (and legal) each person must be selected or rejected on defined criteria. This makes employee … [Read more...] about When interviewing goes beyond HR and the Line Manager
The term Lean has been in manufacturing organizations for many years. Increasingly organizations are applying Lean to HR and Training departments too. Lean Thinking Many take it to be a process to do with the improvement of manufacturing efficiency. Indeed it was in the Toyota factories that the process started. Even in Toyota in the early days it was about a lot more than manufacturing processes. It covered supply, sales, logistics and administration of all kinds. In the last 5 years, … [Read more...] about Applying LEAN to HR, Training and other administration based departments #HRBlog
Introduction to One Word HR Trends Survey What is the One word HR trends survey 2016? Early in 2015 we ran a simple survey among HR professionals. They were given 10 topics and asked for one word which represented there understanding or meaning for that word or phrase. This produced some interesting results. So twelve months on I thought we could repeat the process. The results are fascinating. In the first survey we had just over 500 responses, in this later version we had just under 400 … [Read more...] about HR trends survey 2016 in just one word #hrblog #cipd #oneword
If I put five HR Professionals in a room and asked them to define the Psychological Contract and its value, why would I expect to return later to find at least four different opinions? What is the Psychological Contract? As so often in HR, we have before us a term which has been created, in all good faith, to describe observations of human behaviour in employment that we cannot quite quantify, but can see are significant. “Engagement”, “Motivation”, “Job satisfaction“ and even “Leadership” are … [Read more...] about Demystifying the Psychological Contract
The world of work has changed, but is HR changing fast enough? What is the future of HR? It is all very well saying that HR needs to do things differently as well as different things, but what things? How? Why? Where has HR come from? It helps to understand the history of HR a little. In the UK the CIPD track this on their web site and capture the early journey in this statement: The CIPD, as we know it today, started life in 1913 as the Welfare Workers’ Association. We’ve been helping … [Read more...] about The future of HR in an ever shrinking world of work
In 2015 100s of HR professionals were asked a simple question in a survey… in one word describe…Human Resources Participants were invited from the CIPD Members LinkedIn group, the CIPD communities, and the CIPD Facebook group. 613 participated. Of those, over 70% have been in HR for more than 11 years. Not all questions were mandatory. The response rate for this question was 614 out of the 616 participants. The demographics for this were: Processing the Survey Data During data analysis, … [Read more...] about Human Resources #oneword #HR #CIPD
This is a perennial question, and from time to time the ownership and drive moves from one area to another. As a Training Manager I have operated within HR and Operations. And without doubt the best impact comes when Operations owns and indeed demands training. This does not mean to say that HR or a Training function should not be involved in the process, and could help to develop standards and help operations look to the long term, not just a "quick fix". Why in operations? When operations … [Read more...] about Who owns training in your organization?
We have a perception problem in HR the world over. We are often seen as the function internally that is used to “outsource” the hiring and firing of people from the operations side of the business. Some would say doing the dirty work of managers. Human Resources is supposed to add value to an organization. Sure undertaking tasks that one manager may not do very often can help improve consistency, but it's about much more than that. If a manager hires their own people, they have a vested … [Read more...] about Aligning HR to the Organization
How to format your CV Every years thousands of us update or create our first real CV in the hope of landing our dream job. But what makes a successful CV in 2013? How to format your CV for best impact? This was a question asked in a HR professionals group on LinkedIn this month. With so many different forms and structures available, this could be an impossible task. So a few members of the group met on a collaborative online meeting to review some CVs to see if there were any common things … [Read more...] about 50 shades of CV
As we move into a world where "social" is put on every HR and marketing strategy, much like "i" has been put on technology, are we at a risk of over complicating and confusing people. We are in the early hours of a new revolution, and I fear that many people are using what they consider to be "cool" or "sexy" titles rather than describing what is happening Social - It's not the emperors new clothes There really is a sea change happening in the way we communicate - and this tide cannot … [Read more...] about Social Media and Social Business – what do we mean?
Succession Planning or Contingency Planning is one of those things that is often talked about, but often considered too complex for many smaller businesses to understand - or even justify the perceived cost of undertaking such activity. And yes to those in the know, Succession Planning can be one of the most important human resource functions to sustaining business performance. What is Succession Planning? The CIPD define Succession Planning as: as a process for identifying and developing … [Read more...] about Succession Planning or Contingency Planning
Human Resources - gate keepers or enablers According to a survey by SilkRoad, over 75% of HR professionals feel that they are being left behind when it comes to social media. With a 91% of firms claiming to use social media to evaluate potential candidates, what we all do online can make or break our next career change. Knowing what we should (and should not be doing), is becoming increasingly important. Collaboration through Social Media One of the nirvana of HR is employee engagement. … [Read more...] about HR Must Embrace Social Media
Gamification in business - the war on leadership and talent Gamification - It's here, its there its everywhere - are you taking part? Do you even know its a game? What am I talking about? Gamification - turning potentially mundain tasks into game activities, where "points make prizes" In the business world this has been happening for years under the guise of Management By Objectives (MBO) and bonuses. Set a target, when people reach it - reward them. Social Media … [Read more...] about Gamification in business – the war on leadership and talent