Eight ways to learn from your mistakes
In the book “Ending the Blame Culture” Michael Pearn, Chris Mulrooney and Tom Payne, the authors say there are eight ways to learn
from mistakes.
These are:
- Explore what happened don’t judge it
- Remain calm instead of getting emotional
- Find out what actually happened instead of reacting to what you think happened
- Focus on faulty processes not faulty people
- Provide support instead of finding fault
- Concentrate on causes instead of effects
- Assume an attitude of learning instead of guilt
- See the mistake as part of a wider learning process, not something to be avoided.
RapidBI is an organizational effectiveness consultancy based in the UK but working internationally.
© RapidBI & Mike Morrison 2011 - this article/ page is free to copy and use on the condition that an active link back and reference is made to this site and page. Thank you for your understanding and co-operation.
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10 Responses to “Eight ways to learn from your mistakes”
Comment from Heather Townsend
Time September 15, 2009 at 06:19
RT @rapidbi Eight ways to learn from your mistakes
Comment from Duncan Brodie
Time September 15, 2009 at 07:12
RT @efficiencycoach: RT @rapidbi Eight ways to learn from your mistakes
Comment from Kritika
Time September 15, 2009 at 07:17
RT @247tweet: RT @rapidbi: Eight ways to learn from your mistakes: In the book “Ending the Blame CultureR..
Comment from Gary Gorman
Time September 15, 2009 at 07:47
RT@rapidbi Eight ways to learn from your mistakes: In the book “Ending the Blame Culture” ..
Comment from Catrin Mills
Time September 15, 2009 at 07:55
RT @efficiencycoach: RT @rapidbi Eight ways to learn from your mistakes [quick read & good for lawyers too]
Comment from Charlotte Mannion
Time September 17, 2009 at 11:02
RT @RapidBI Eight ways to learn from your mistakes » Management, Leadership & Business Development Articles
Comment from N730
Time December 8, 2009 at 03:57
http://rapidbi.com/management/eight-ways-to-learn-from-your-mistakes/
Comment from shoko nakajima
Time December 8, 2009 at 03:57
http://rapidbi.com/management/2009/09/eight-ways-to-learn-from-your-mistakes/
Comment from Glyn Lumley
Time February 22, 2010 at 11:47
I think the most important is #4 – faulty processes not faulty people.
Dr W Edwards Deming and others have shown us that organisational performance comes from systems not the best efforts of people. By ‘systems’ they mean the interaction between equipment, environment, materials, method and people.
If you look at the world of work through this lens, much will change and many of the other ways to learn from mistakes fall into place, quite naturally
Glyn
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