Eight things coaches & trainers do well

• Create rapport and give undivided attention
• Help set clear goals to ensure positive outcomes
• Ensure learners drive the process – never ‘over-helping’
• Clarify objectives and deadlines
• Praise skilfully and genuinely, reinforcing positive effort
• Give feedback well, both observation and interpretation
• Provide appropriate structure that supports learning
• Intuitively seeing when to change a plan or direction

From: Daniel Robin