Speakers for this session
Roy Davis – AstraZeneca
Carol Read & Kate Pound – Horizons Group
Chaired by Julian Stodd – Seasalt Learning
Julian opens the session – wearing googleglass – but no explanation as to why yet! and yet he was reading his notes from a tablet & not using the strength of glass for notes!!!
Roy Davis takes to the stage.
Roy provided an overview of their business and an outline of a major project to move a facility from one part of the world to another. The situation was that the people that were doing the job (highly professional scientists), did not have written processes or procedures. there was no obvious measure of success or knowledge transfer from those that “know” to those that needed to know.
People from different disciplines were used to collaboratively collate – what people did and why – to form both an operations and quality manual as well as LMS training material.
Lessons learnt –
the need to know where are the key players, what do they do, how do they do it. where is that documented?
What does success look like? For us its about the application of our product in society.
Carol & Kate take to the stage to share their learning in the NHS
They want to use unconferences, collaboration and other leading and edgy approaches to drive change
They mentioned an NHS white paper which highlights some ideas – http://www.nhsiq.nhs.uk/download.ashx?mid=10240&nid=10086
The NHS have used change programmes for years, they recod=gnise that these have not always been as effective as they had hoped. Increasingly, this team believe that change platforms are more powerful bottom up change. using technologies like crowdsourcing and digital communities. Involving people from not just different disciplines in healthcare, but all sectors globally. this was built from a mooc centred community
The first crowd sourced change model