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Our blog posts on ecademy

  • Social media software – driving adoption across the business
    Your thoughts?

    Mike Morrison
  • The Evolution of the Social Business – Expert Predictions

    What are your thoughts?

    Mike Morrison
  • Are you making outgoing calls?
    I have just had a sales call from a company using “freeindex” for harvesting data.

    Now the last time this company called I said I was not interested in their services & to remove me from their list, I’m sure what they do is of value – just not to my business..

    Well they did not remove me, as today they called again.

    So I asked for the usual data:

  • Legal trading name of company
  • Ltd registration number
  • data protection registration number
  • name of data protection manager
  • It seems that this – and several other do not know that it is a requirement to given this information on demand.
    So if you are eligible for registration with the data protection registrar (i.e. employ 5+ people or are in certain sectors) then please make sure your staff have INSTANT access to this information.
    The harder it is for people like me to get this information – the more likely we are to make a formal complaint!

  • Time for change on profile hits?
    If Ecademy wants to be more balanced for people – and to give all members equal access regardless of “length of service” then maybe its time for the “profile hits” data to be on a rolling 4 week basis.

    It does seem strange that for a site that prides itself on “here and now” – being active, the most important counts seem to be on a historical basis. For example “top networkers” list – why is this not on a quarterly rolling basis – i.e. new connections?

    If the environment is more dynamic then maybe more people will get involved.
    Sure newbies can impact the Ecademy score – but that is but one measure.

    What do you think?

    Mike Morrison


  • Stop, Start & Continue – strategy for success

    Stop Start Continue Change Management Model

    Introduction to the model – SSCC
    The stop start continue change management model is a useful ‘quick and dirty’ tool for looking at service improvement. It can also be used as a technique for generating ideas, solving problems, and negotiating behavior changes between two groups, individuals, or departments
    Using the four basic titles (STOP START CONTINUE CHANGE) look at a service or offer and consider each of the actions, top stop elements (or the whole service), start doing something new, continue what is happening (it is working well) or change an element.
    All of this must be in the context of robust customer feedback – not on the whim of a change team or the organizations management.

    Using the Model – SSCCThe Stop – Start – Continue – Change (SSCC) model can be used for a variety of purposes.

  • Is technology killing the art of conversation?
    Rory Cellan-Jones has recently published an interesting article on technology and its impact on conversations (you can read it Here)

    What do you think? Is technology harming or just changing the way we communicate – much like the telephone did in the 1960s?

    Certainly I have seen mums ignoring their babies as they talk or text on their phones, but has it meant that we are “writing” more than any other generation?

    Could it mean that we are learning to have conversations with people we do not know.. yet?

    Mike Morrison
  • READ  Our blog posts on ecademy


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