Have you been pinged? Instant Messagingn (IM) inside business has ballooned at an ever increasing rate - but does this enable or disable performance? IM or Instant Messaging used to be the domain of MSN , Yahoo and other internet based messaging systems, but increasingly organizations are installing systems internally. What is Instant messaging? IM is a person to person message system - you can see if a person is on line or not and send a message live to their desk "PING!" The flashing … [Read more...] about IM in business – performance enhancement or distractor?