Stop Start Continue Change Management Model Introduction to the model - SSCCThe stop start continue change management model is a useful 'quick and dirty' tool for looking at service improvement. It can also be used as a technique for generating ideas, solving problems, and negotiating behavior changes between two groups, individuals, or departments Using the four basic titles (STOP START CONTINUE CHANGE) look at a service or offer and consider each of the actions, top stop elements (or the … [Read more...] about Stop Start Continue Change Management Model
Feedback Sandwich Technique or How not to give feedback, Sh*t Sandwich
Feedback Sandwich Technique What is the feedback sandwich technique, and its relevance in the workplace today?This morning while looking up some policies for an organization I do some work with I discovered an interesting set of "visual aids" for training trainers.This method has also been given in training in the past to managers in many, many organizations around the world.The actual wording on the visual aid was: Giving feedback- KISSStart with a positive response - … [Read more...] about Feedback Sandwich Technique or How not to give feedback, Sh*t Sandwich
