All businesses having competent people is important. The more competent our people, the better they perform.In safety critical environments, more than almost any other business environment, it is critical to understand who knows what. Having competency maps or competency matrices can help. What is a competency or skill? The UK based CIPD (professional body for Human Resource professional) says: Competence or competency?'Competency' and ‘competencies’ may be defined as the behaviours … [Read more...] about How to Build a Competency Matrix (Skills Matrix)