This past week I have seen practical change management open and fail right in front of me.Where I live over the last few weeks, we have been subjected to many, many changes to the flow of traffic and accessibility of certain roads and accesses. This is due to significant utilities works in the area.None of us really like changes to our local roads, but one set of circumstances caused me to reflect on this and look at how we manage change in our organizations. Now this is nothing new, but … [Read more...] about Learning change techniques from roadworks
