Why Employee Engagement Surveys often fail
Employee engagement is one of those “holy grails” that many HR, OD and management professionals seek to achieve for their organizations. Today I was reading an interesting blog by US firm Performancepoint LLC.
In the article they list 10 comon mistakes:
1. Conducting an in-house survey
2. Putting the onus on managers
3. Questions that spread discontent
4. Findings that aren’t actionable
5. Using the goals of others
6. No follow-up on findings
7. Hosting just one event
8. Skirting transparency
9. Looking for the quick fix
10. Not training managers in wider EE issues & tools
Now I am not convinced that all of these are in themselves mistakes – sure they are all areas where things can go wrong.. but mistakes?
Take the first one – “Conducting an in-house employee engagement survey” – is this wrong…no! but when it is done this way care must be taken to ensure that all responses are seen as anonymous and that individuals feel free to give honest feedback.
Number 2 – “Putting the onus on managers” – sure any survey needs the commitment of managers, but not for the survey to be reliant on line managers – they have an operational job to do which should be a high priority.
What we know from our Employee Engagement & Satisfaction Survey tool, its development and deployment is that it is not about the survey – but the whole process from end to end… to end. It must be an on going process not a one off project. Indeed the very best organizations have employee engagement surveys, there review and actions as a part of “the way we do things here”.
Employee Engagement is not, and can never be a “tick box” system or solution. It is about engaging with and through the people we use to deliver and facilitate the product of our organizations.
TheForumCorporation says
25/09/2012 at 18:01RT @rapidbi: New Blog post: 10 Employee Engagement Survey Mistakes http://t.co/TROgs24Q
Heather Townsend says
25/09/2012 at 15:18RT: @rapidbi 10 Employee Engagement Survey Mistakes: Why Employee Engagement Surveys often fail – 10 common mist… http://t.co/bHrJkPeZ
Sharon Gaskin says
25/09/2012 at 15:22RT@rapidbi 10 Employee Engagement Survey Mistakes: Why Employee Engagement Surveys often fail – 10 common mistak… http://t.co/K9roCd3U
HappyTeamMate says
09/09/2012 at 19:25RT @247tweet: 10 Employee Engagement Survey Mistakes – #article http://t.co/4nOK1OYB
Annemiek Stolk says
03/09/2012 at 06:1610 Employee Engagement Survey Mistakes http://t.co/Lxg2F162 via @247tweet #employeeengagement #socialhr #satisfactionsurvey
Monkey says
02/09/2012 at 05:22RT @247tweet: 10 Employee Engagement Survey Mistakes – #article http://t.co/4nOK1OYB
Monkey says
02/09/2012 at 05:2210 Employee Engagement Survey Mistakes – #article http://t.co/slRM9ezE
Mike says
02/08/2012 at 18:35Ideas – Why Employee Engagement Surveys often fail – http://t.co/61o94Uqc #shrm
Mike says
13/07/2012 at 10:40Blog – Why Employee Engagement Surveys often fail – http://t.co/61o94Uqc Talent management #hr
Mike says
28/05/2012 at 08:05Ideas – Why Employee Engagement Surveys often fail – http://t.co/61o94Uqc #hr
Ralf Tometschek says
18/05/2012 at 21:11Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #shrm
Mike says
18/05/2012 at 21:10Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #shrm
Mike says
15/05/2012 at 17:15Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 #cipd
Mike says
30/04/2012 at 09:20Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 #hr
Mike says
18/04/2012 at 03:40Ideas – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 #shrm
Teresa Ray says
16/04/2012 at 16:20RT @surveyemployees: Ideas – Why Employee Engagement Surveys often fail – http://t.co/RRadATzJ #shrm
Mike says
16/04/2012 at 14:10Ideas – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 #shrm
Mike says
05/04/2012 at 16:00Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #hr
Mike says
30/03/2012 at 07:25Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #shrm
Mike says
14/03/2012 at 22:40Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 #hr
Mike says
07/03/2012 at 07:05Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #hr
Mike says
19/02/2012 at 04:55Ideas – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #hr
Mike says
14/02/2012 at 13:20Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #cipd
Katie Brown says
08/01/2012 at 07:3310 Employee Engagement Survey Mistakes http://t.co/oiT1gyWx
Mike D Morrison says
08/01/2012 at 06:1710 Employee Engagement Survey Mistakes http://t.co/oiT1gyWx
DebtCC says
30/11/2011 at 18:58Ideas – Why Employee Engagement Surveys often fail – http://t.co/61odCur6
Mike says
30/11/2011 at 17:10Ideas – Why Employee Engagement Surveys often fail – http://t.co/61odCur6
Wendy Read says
27/11/2011 at 22:28Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #hr
Mike says
27/11/2011 at 19:10Blog – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management #hr
RobinHallHR says
26/11/2011 at 07:38Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management
Mike says
26/11/2011 at 04:45Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6 Talent management
Ralf Tometschek says
24/11/2011 at 16:58Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6
Mike says
24/11/2011 at 16:55Article – Why Employee Engagement Surveys often fail – http://t.co/61odCur6
Pikes Peak ASTD says
28/02/2011 at 14:58RT @LeaderChat: Why Employee Engagement Surveys Often Fail–see if you agree with this top 10 list http://ow.ly/44gTP From Rapid Busines …