Managers engage, so do we as 'community' champions Having a community or network (intranet or social network) is one thing, growing it and building trust is quite another.  Engagement of users, be they employees or customers is vital for the strategy to be sustainable and successful. Remember the 90:9:1 rule, our goal must be to beat this.As organizations become more geographically diverse, having the ability to share knowledge, communicate and network is a competitive advantage. Using … [Read more...] about 10 tips for engaging people