So much training, so little to show for it in our organizations. Why is this often the case?Back in 2012 the Wall Street Journal published a piece looking at this. They concluded that businesses needed to do:Better training needs analysis (TNA) - not just what but who Design - what where how follow up - testing to see if people have learnt. Are they applying the new ways?Research from the The American Society for Training and Development claimed that only 10% of learning goes … [Read more...] about So Much Training, So Little to Show for It
People Development Strategy – A business led approach to training and developing people
Do you have an effective people development strategy? An effective people development strategy is key for success and being able to react to changing business conditions. Training (or People Development) is a strange thing.Many firms think they are training their people. Unfortunatly many of their people do not think they get enough training. It’s a catch 22! “What’s worse than training your workers and losing them? Not training them and keeping them.” – Zig Ziglar There are some common … [Read more...] about People Development Strategy – A business led approach to training and developing people
Training – the sustainable & cost effective enabling element for business success
Did you know…facts about training?The cost of training is expensive – but the cost of gaining a new customer is a lot more! A 2% increase in customer retention has the same effect as decreasing costs by 10% – Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy A customer is 4 times more likely to defect to a competitor if the problem is service-related than price- or product-related – Bain & Company. The probability of selling to an existing customer is 60 – 70%. The … [Read more...] about Training – the sustainable & cost effective enabling element for business success
There is only one reason why outstanding organizations train their people
Over the years many people attend in-company training courses because there is something new on the list, or because there is generally “something useful” about the programs run. This menu of training provion, whilst helping managers, has become one of the tools that has helped to almpst destroy the tr Training for reward or punishment Too many organizations still use training as some form of reward or punishment for not being “good enough” THIS MUST STOP Using training for either of these … [Read more...] about There is only one reason why outstanding organizations train their people
