Project Management model - SQERT - Scope, Quality, Effort, Risk, & Timing. The SQERT model helps us to look at typical project constraints. Scope: What is being delivered Quality: The grade of what is being delivered Effort: The investment made to deliver Risk: The level of tolerance for variances from expected outcomes along the other four dimensions Time: The duration of the delivery SQERT can also be used for Status reports (project specific) Document completed on … [Read more...] about Project Management Model – SQERT
Tick box or customer service...? Often we have heard the phrase “tick the box” as a way of saying “well we have done enough to say we have done the task” – but have we really? Many of us know that some jobs do only need a “tick in the box”, but sometimes we miss the point. Last week while preparing for a business trip I was down my local high street (it’s just a few weeks to Christmas) and I noticed in our local shopping centre was a Santa’s grotto. Nothing unusual here except that, well … [Read more...] about Tick the box or do the job right?