2015 update on 90-9-1 & 70-20-10 Is the 90-9-1 rule for online community engagement dead? Is it dead, different or a distraction? Crystal in her blog starts exploring the 90-9-1 rule based on the 2012 BBC research which suggests that 77% of people are creators. I will come back to this later. Certainly it can be a distraction if you apply the 90-9-1 with any weight. Certainly it is different, but dead..? Let's explore things a little. Setting the scene - why write this update on 90-9-1 … [Read more...] about Is the 90 9 1 dead? Is this relevant in 2015 and beyond? Do people still lurk?
The 1% Solution: The Key to Lasting Business Improvement By Tom Connellan No matter what type of business you’re in, there are bound to be a handful of companies in your field that seem to be far ahead of the rest of the pack. Most everyone seems to be running as hard as they can, looking up every now and then at those few in the lead. And most everyone is trying to work out which big change to make or what lucky break they need in order to catch up. But there’s another, far more helpful, … [Read more...] about 1% Solution for work & life