Ways to develop a Culture of Innovation Many organisations strive for a competitive edge, an advantage over their competitors to help ensure their sustainability. Innovation is one such way, but for too long many organisations have concentrated on developing product and ignored the possibilities of innovation as a culture. Having an innovative friendly culture can harness the innovative and creative capacities of the entire workforce (and your customers and suppliers) to your advantage. But it … [Read more...] about 33 Ways to develop an Innovative Culture in your org.
NATO Phonetic Alphabet – SIA & Call Centre Training
Security and customer care teams. The NATO phonetic alphabet is a requirement of the SIA training for security staff. It is highly valuable for all customer service and call centre employees How do you communicate with your customers?We have all had the call centre experience. On a phone call to a call centre and trying to make sure that the spelling of a name or address etc is correct. Then the person in the call centre starts saying things like "A for apple" or "T for tree". Great, … [Read more...] about NATO Phonetic Alphabet – SIA & Call Centre Training
Evan Carmichael’s Top 100 Productivity Experts Feb 2012
RapidBI in Evan Carmichael's Top 100 Productivity Experts Many of you may know Evan Carmichael’s site. Using a range of tools Evan measures and publishes top blogs and tweeters on a range of business related topics.I am pleased to say that @RapidBI is increasing in the top 50. In this list we have increased from #36 to #25 - who knows how or why!!We include only the top 50 here, It's a great list to follow, with some great tweeps here.February 2012 Top 100 Productivity … [Read more...] about Evan Carmichael’s Top 100 Productivity Experts Feb 2012
Top Management Tweeters – Feb 2012
RapidBI in top 100 Tweeters on Management Many of you may know Evan Carmichael’s site, Evan has a goal of "Helping Brands Connect to Entrepreneurs", and his site is a gold mine of who's who in the business world.Using a range of tools Evan measures and publishes top blogs and tweeters on a range of business related topics.I am pleased to say that @RapidBI is again mentioned in this important and influential list.If you want to know "what is "hot" and what is not, then follow some of … [Read more...] about Top Management Tweeters – Feb 2012
February 2012 Top 100 Business Coaches to Follow on Twitter
RapidBI in Evan Carmichael’s Top 100 Business Coaches Many of you may know Evan Carmichael’s site. Using a range of tools Evan measures and publishes top blogs and tweeters on a range of business related topics.I am pleased to say that @RapidBI is not only in the top 50, but we are number 16.We include only the top 50 here#1) @tonyrobbins - Tony Robbins (#1 last month)#2) @jack - Jack Dorsey#3) @StephenRCovey - Stephen R. Covey#4) … [Read more...] about February 2012 Top 100 Business Coaches to Follow on Twitter
