In this article, I will share my 10 steps to building relationships for effective change management. 10 Tips for building lasting business relationships and making change management more effective. Go back 10 years and change management was more about conformance, tracking technical changes and processes. Thank goodness that has changed. Today Change Management is more about preparing the people in the organisation for the change. Working with the psychology of change and … [Read more...] about 10 steps to building relationships for effective change management
What is persona mapping in change management? We can use Persona mapping to help understand the needs and wants of a target audience or market. Persona maps can ensure we meet the needs of our stakeholders. A Persona map is a fictional character. At the same time, it needs to be a realistic profile of our target customer. They reflect characteristics like job or role title, personal attributes, goals, motivations, attitudes etc. For any given product or service there … [Read more...] about What is persona mapping in change management?
When doing any training or business change, it is important to balance business and people development. The Business Growth Model looks at these factors. This model can be used for coaching, mentoring or change management. In essence we believe that any organizational change needs to balance changes and growth in the business and its processes along with the development in the capability of its people. Once there is a miss-match in the development of people and the business processes, there … [Read more...] about RapidBI Business Growth Model