We have recently heard of public and private sector improvements in our network. But they are set to fail. This is worrying, but we know that failure is not inevitable.Why am I so confident in saying change is prone to fail? It is simple. Many leaders in organisations seem to think that need is just procedural, but it is cross-functional transformational change. Change that needs managing as change and not a service improvement.Service improvement can be initiated at the top with a … [Read more...] about When is change not change?
How are you engaging your people for post lockdown talent retention?
Planning for social distancing is one thing, but planning for retention is quite another.As we start to plan for employees to return to work, are we considering all the key factors to ensure the sustainability of our businesses?Hi everyoneMy here now things are very different at the moment we've all got let's be honest. I'm precedent and environment so will lockdown COVID-19 is having an impact that none of us could have predicted but I wanted to think about what it is currently … [Read more...] about How are you engaging your people for post lockdown talent retention?
Why can’t people follow instructions? #changemanagement #HRblog
Why can't people follow instructions? Or maybe more accurately why won't people follow instructions?I run an online community group and peoples inability to follow instructions cause a problem recently. It got me thinking about how we implement change, and why change management programs and initiatives often fail to meet expectations.In the worlds of project management, software updates and software deployment (CRM, ERP etc), training and in fact any change management situation where we … [Read more...] about Why can’t people follow instructions? #changemanagement #HRblog
10 steps to building relationships for effective change management
In this article, I will share my 10 steps to building relationships for effective change management. 10 Tips for building lasting business relationships and making change management more effective.Go back 10 years and change management was more about conformance, tracking technical changes and processes. Thank goodness that has changed.Today Change Management is more about preparing the people in the organisation for the change. Working with the psychology of change and … [Read more...] about 10 steps to building relationships for effective change management
What is persona mapping in change management?
What is persona mapping in change management? We can use Persona mapping to help understand the needs and wants of a target audience or market. Persona maps can ensure we meet the needs of our stakeholders. A Persona map is a fictional character. At the same time, it needs to be a realistic profile of our target customer. They reflect characteristics like job or role title, personal attributes, goals, motivations, attitudes etc.For any given product or service there … [Read more...] about What is persona mapping in change management?
RapidBI Business Growth Model
When doing any training or business change, it is important to balance business and people development. The Business Growth Model looks at these factors. This model can be used for coaching, mentoring or change management.In essence we believe that any organizational change needs to balance changes and growth in the business and its processes along with the development in the capability of its people. Once there is a miss-match in the development of people and the business processes, there … [Read more...] about RapidBI Business Growth Model
