Create rapport and give undivided attention Help set clear goals to ensure positive outcomes Ensure learners drive the process - never ‘over-helping’ Clarify objectives and deadlines Praise skilfully and genuinely, reinforcing positive effort Give feedback well, both observation and interpretation Provide appropriate structure that supports learning Intuitively seeing when to change a plan or directionFrom: Daniel Robin … [Read more...] about Eight things coaches & trainers do well
Getting learning & Development on the national agenda
At the end of the conference I asked Nicholas Owen for his opinion of what the learning and development profession needs to do to raise the game and be taken seriously by the government and business. … [Read more...] about Getting learning & Development on the national agenda
Why are we so bad at training new managers?
Why are we so bad at training new managers?In the knowledge economy getting talented people on board is more crucial than ever before, so more and more effort is going into the recruitment process. What happens once these talented individuals are hired however often leaves a lot to be desired.Leadership IQ, a research and management consulting firm, reports 67% of employees learn about their jobs from co-workers and not from their bosses. So new hires tend not to learn about their new … [Read more...] about Why are we so bad at training new managers?
CIPD qualifications for Learning & Development (New – CDP)
New CIPD qualifications for Learning and Development Late in 2009 the CIPD have announced some new qualifications that will supersede the CTP, Certificate in Training Practice. There will be two new qualifications for this market - a level 3 and a level 5 programme.There are not much in the way of details at the time of writing this however the information given below is provided in good faith and as-is.The announcement of these two programmes is a first for the CIPD, in that for the first … [Read more...] about CIPD qualifications for Learning & Development (New – CDP)
What is happening in the world of L&D (Training)? Is it changing?
Experienced L&D people are bleeding out of organisations and going freelance While talking to a colleague, he confirmed that there appears to be a trend in the training world at the moment. This trend is supported by the change in readership of both my site and blog are getting.Here is the thought - I'd appreciate your views on this: Experienced professionals are leaving organisations and going freelance, leaving behind managers and less experienced individuals to carry on delivering.The … [Read more...] about What is happening in the world of L&D (Training)? Is it changing?
CPM -v- CPD Is there a future in business led professional development?
CPM -v- CPDThe phrase CPD - continuous professional development has been around for a long time but do many organizations actually do it or do they practice CPM - Continuous professional maintenance - only doing enough to keep people at the same level, sure it may involve some learning but it is not about developing the person.In some professions practitioners have to take annual or bi-annual assessments - not to show progress but to show that they have stayed still. Now in some areas I can … [Read more...] about CPM -v- CPD Is there a future in business led professional development?
Top ten training tools or techniques
Ten top training tools or techniques that work:Outcomes, outcomes, outcomes - clarity is everything Manage state transitions - its all very well knowing where we need to be, but managing 'emotional reactions' is the deal breaker Positive emotion increases learning - people learn best when they succeed - not when they fail - the best learning does NOT come from making mistakes Question, question, question, question - we learn through understanding - so do what it takes to … [Read more...] about Top ten training tools or techniques
Five TNA quick tips
Five Training Needs Analysis (TNA) quick tips You need to carry out a training needs analysis (TNA) where do you start?A training needs analysis TNA is a systematic way to investigate your business training needs and will focus your selection of the most relevant training provider(s).List exactly what training is needed and outline the deliverables required from the training Consider if the organisation is financially and time committed and conduct a cost/benefit analysis for each … [Read more...] about Five TNA quick tips
CIPD Certificate in Training Practice (CTP) courses compared
Looking for a CIPD Certificate in Training Practice (CTP) course? Which is the right CIPD CTP course for you? Over the last few weeks I have been looking for the CIPD Certificate in Training Practice (CTP) for one of my clients and put together a quick comparison chart for them to help them decide who to go with. As I've done the work thought I might as well share it with you. If you have any others to add please send them to me for addition. BPP Bradfield … [Read more...] about CIPD Certificate in Training Practice (CTP) courses compared
Four stages to the to the Honey & Mumford learning cycle
Four stages to the to the Honey & Mumford learning cycleHaving an experience Reviewing Concluding Planning application of the learningSource: Honey and Mumford … [Read more...] about Four stages to the to the Honey & Mumford learning cycle
Eight roles for interventionist people developers
Eight roles for interventionist people developersDiagnosing Helping to diagnose & specify the need Translating Determining your specific contribution Designing Designing learning strategies & methods Resourcing Developing & organising development resources Implementing Creating the acquisition of learning Enabling Assisting the application of the learning Catalysing Organising and maximising value of … [Read more...] about Eight roles for interventionist people developers
The virtuous learning cycle
A focus on effectiveness leading to… Strong perception of relevance, leading to... Immediate application of learning, leading to… Rewards from that application and use, leading to… Enthusiasm for further learning. Source: Alan Mumford … [Read more...] about The virtuous learning cycle
TPMA – Trainers & Assessors for the IITT train the trainer award
Are you involved in IT or technical training?The IITT in association with the BCS have launched a new training standard. Three of the leading companies to go through trainer or assessor accreditation are: Matrix42 Synergy Training Happy Computers Matrix42 were the first to have both their trainers and assessors accredited. Options include provision of training only, assessment only and training and assessing.The TPMA award of an Institute Certificate in Training Practice (ICTP) is … [Read more...] about TPMA – Trainers & Assessors for the IITT train the trainer award
Rising cost of learning and training
rising cost of learning and training … [Read more...] about Rising cost of learning and training
Models for use in leadership, change, projects and management
Management models and theories are tools that help to shape the way we think, manage and run our organisations.This page lists some of those management models found to be of value by the team at RapidBI.Jump straight down the page to our leadership, management and coaching models UPDATE Jan 2011 Our slide sets have now been updated and include over 400 fully editible management models[wpcocategory id="8"]Introduction Management models are not in themselves a … [Read more...] about Models for use in leadership, change, projects and management
Don’t do as I say, do as I do
Did you see Channel fours "The fun Police" ?In this programme we saw behind the scenes of a Health & Safety Consultant, an HSE inspector and a local authority safety officer.The Health & Safety Consultant was looking around a glazing manufacturer, looking at the operations and running a short session on Manual Handling skills for the workforce. He was talking about correct assessment and posture - all good stuff BUT he was bending and twisting badly. Not exactly leading by … [Read more...] about Don’t do as I say, do as I do
Dont do as I say do as I do
Did you see Channel fours “The fun Police” ?In this programme we saw behind the scenes of a Health & Safety Consultant, an HSE inspector and a local authority safety officer.The Health & Safety Consultant was looking around a glazing manufacturer, looking at the operations and running a short session on Manual Handling skills for the workforce. He was talking about correct assessment and posture – all good stuff BUT he was bending and twisting badly. Not exactly leading by … [Read more...] about Dont do as I say do as I do
UK training sector crash
With budgets being squeezed it is not surprising that training is taking a hit like many other business services. Traditionally external spend on training has been cut early on but internal training resources allowed to continue to develop.Today I received an advert from Gower – a well respected provider of books and paper based resources on management, HR and training. Usually the sort of spent that is so small – £20-£100 per item, that this is barely impacted, but what I saw today shocked … [Read more...] about UK training sector crash
Training learning and twitter
Are you involved in training or learning and development?Do you use Twitter? If so I would love to read about how you are using it, post links to any sites or blogs that demonstrate this and I will activate.. … [Read more...] about Training learning and twitter
Training commodity or professional service
We are all used to the web based comparison sites for consumer goods, and for the pitch/ tender sites for software and other professional services, but when a site starts a comparison site for training (potentially a strategic advantage for a company) is this right?Today personnel today launched a comparison site for training, post your needs and it will be posted to suppliers to quote. Nothing wrong with this per say – BUT it sort of misses the point that training is not a commodity, it can … [Read more...] about Training commodity or professional service
