We have all been there at one time or another. Budgets are tighter than expected. Often external spend is reduced to a minimum.A lack of budget should not mean training stops. It means we need to start thinking differently. Its innovation time! Attending courses are not the only way to train and develop people. Sometimes we need to focus on the end result, the learning needed and not the journey – how that knowledge of skill should be achieved.When as part of a Personal Development … [Read more...] about Training is like PPE – A lack of budget does not mean no training
eLearning – a tick box exercise that fails at ticking boxes? #HRBlog
Increasingly as firms look to “do more with less”. Training such as health & safety and compliance training is delivered using eLearning platforms.In the past much of this training was Click next>>Click next>>Click next>>test. You have passed/failed.But thankfully things have moved on. If only a little at times. There are challenges Whilst we are more than 15 years after the turn of the millennium, many internal networks and their capacity set the limits for what … [Read more...] about eLearning – a tick box exercise that fails at ticking boxes? #HRBlog
Not another training course – Coping with famine to feast of learning in business
From time to time it seems like we go from famine to feast. We have no training for months, then like a buss many come along at once!Many of us value learning new skills and knowledge. Indeed this is why quiz shows are so popular on TV. It is also why pub quiz nights are so popular at our local pubs and clubs. It is a mix of the social and the mental stimulation.We like to learn stuff. Some of us prefer to learn things around our specialisms. Others like to learn anything that broadens … [Read more...] about Not another training course – Coping with famine to feast of learning in business
Repetition – the neglected L&D tool with declining attention spans
Are our attentions spans declining? To learn new things, do we need to practice for 1000s of hours, or can we just learn in bite sized pieces? Are our attention spans declining or reducing with social media and the connected world? Can we really learn all we need in just a fw short minutes, or are we tied to investing time and resources to developing people?Lets start with a popular set of beliefs which have become popular in recent years. The 10,000 hour rule - of practice to create … [Read more...] about Repetition – the neglected L&D tool with declining attention spans
If it’s not written down, it didn’t happen
Picture this scene.You are asked to be a witness in court about an unfortunate incident that happened some time ago. You believe you can recall what happened, to who and when.The date of the case arises. You are sitting on the witness bench outside the court. People are walking backwards and forwards to different parts of the building. As each person walks past you hear their footsteps echo around the large hall, heavy boots to heels, clipping. Sometimes fast, sometimes slow.Every … [Read more...] about If it’s not written down, it didn’t happen
The ADDIE Instructional Design Model #HRBlog
You are expecting this piece to say how to use the ADDIE Instructional Design Model, but ADDIE is not a model - it is a conceptual framework. What does this mean for its use and validity? ADDIE Training Design Model ADDIE is often used as a model in the design of training. It is believed that ADDIE started in the world of instructional design in US military as a methodology to design and build large scale training solutions. As such it should be considered in more formal design situations … [Read more...] about The ADDIE Instructional Design Model #HRBlog
People Development Strategy – A business led approach to training and developing people
Do you have an effective people development strategy? An effective people development strategy is key for success and being able to react to changing business conditions. Training (or People Development) is a strange thing.Many firms think they are training their people. Unfortunatly many of their people do not think they get enough training. It’s a catch 22! “What’s worse than training your workers and losing them? Not training them and keeping them.” – Zig Ziglar There are some common … [Read more...] about People Development Strategy – A business led approach to training and developing people
Top Tips For Harnessing The Power Of LinkedIn To Get Your Next Role
Let LinkedIn Find You a JobOk so you have a profile but how do you go about Harnessing the power of LinkedIn?However, you need to help it before it can help you.If you took the time and effort to click a link that leads to this article, you're either: a) unemployed and looking for work, b) about to be unemployed and looking for work, or c) unhappy in your present job and looking for something better. There's also a strong possibility that you've read somewhere how the social … [Read more...] about Top Tips For Harnessing The Power Of LinkedIn To Get Your Next Role
Demystifying the Psychological Contract
If I put five HR Professionals in a room and asked them to define the Psychological Contract and its value, why would I expect to return later to find at least four different opinions? What is the Psychological Contract? As so often in HR, we have before us a term which has been created, in all good faith, to describe observations of human behaviour in employment that we cannot quite quantify, but can see are significant. “Engagement”, “Motivation”, “Job satisfaction“ and even “Leadership” are … [Read more...] about Demystifying the Psychological Contract
The future of HR in an ever shrinking world of work
The world of work has changed, but is HR changing fast enough? What is the future of HR?It is all very well saying that HR needs to do things differently as well as different things, but what things? How? Why? Where has HR come from? It helps to understand the history of HR a little.In the UK the CIPD track this on their web site and capture the early journey in this statement: The CIPD, as we know it today, started life in 1913 as the Welfare Workers’ Association. We’ve been helping … [Read more...] about The future of HR in an ever shrinking world of work
How to Build a Competency Matrix (Skills Matrix)
All businesses having competent people is important. The more competent our people, the better they perform.In safety critical environments, more than almost any other business environment, it is critical to understand who knows what. Having competency maps or competency matrices can help. What is a competency or skill? The UK based CIPD (professional body for Human Resource professional) says: Competence or competency?'Competency' and ‘competencies’ may be defined as the behaviours … [Read more...] about How to Build a Competency Matrix (Skills Matrix)
Strategic or operational business functions, is there an option?
For a long time professions such as Human Resources and Marketing have aimed to be strategic players. Often some functions are sub contracted, with the “strategic stuff” retained in house.Is this sustainable?What might be operational one day is strategic the next! IT is a great example of this.Can everything be outsourced? How do we know what can and cannot be outsourced effectively? Strategic or Operational What do Businesses need? Well they need both, operational and strategy. … [Read more...] about Strategic or operational business functions, is there an option?
Recruiting and engaging volunteers what is your strategy
Recruiting and engaging volunteers is one thing, but how do you retain them once they are through the door and completed basic training? Having a wide diversity of volunteers brings a community and richness that adds value beyond words.For organisations that rely on volunteers, recruiting and engaging those volunteers becomes a key performance indicator for that 'business'. I say business because any organisation set up to provide services must be solvent, and that means making a profit or … [Read more...] about Recruiting and engaging volunteers what is your strategy
Why change initiatives fail to deliver
Why do change initiatives fail to deliver the expected results?It does not matter how many books you have read or how many change management projects you have been involved in. Some are successful. Some change initiatives fail. The real question is, can we identify failure early before any damage is done? And what can we do to reduce our change initiative from failing? What does research say about change initiatives failing? The HBR claims that 70% of change initiatives fail, Gallup claim … [Read more...] about Why change initiatives fail to deliver
Giving and Checking Job References
On one of the Human Resources (HR) groups I participate in online a recent question was asked: What are your views on giving job references? HR managers gave a number of comments around the difference between factual information:Job title Start & finish dates Hours worked Number or volume of sickness absenceProviding free text information on job references Many job reference requests ask for comments about attitude, performance etc. some ask referees to grade people on … [Read more...] about Giving and Checking Job References
Why front line customer service training fails to deliver
Cost effective customer service training Customer service training provision is often preceded by a lot of change in organizations. It’s a common situation. You have introduced a new IT system to streamline your operations. You have restructured to be as cost efficient as possible. You have implemented LEAN or other process based efficiency analysis strategies. Next step... customer service training.Many of us have seen the reduction of structured and strategic training decline over the … [Read more...] about Why front line customer service training fails to deliver
Primacy and Recency Effects in Learning
Recency Effect in Learning When we talk about the Primacy Effect and the Recency Effect, we are talking about the theory and application of the following: “. . . the Primacy Effect . . . you remember some things at the beginning of a list because it occurred first. There is the beginning, a long middle that blurs together, and now it is the end.” (8) The Primacy Effect is the beginning. You remember it because that is where you started. The Recency Effect is the finish. You remember the end the … [Read more...] about Primacy and Recency Effects in Learning
Talent Management – #oneword #HR #CIPD
In 2015 100s of HR professionals were asked a simple question in a survey… in one word describe…TALENT MANAGEMENTParticipants were invited from the CIPD Members LinkedIn group, the CIPD communities, and the CIPD Facebook group. 613 participated. Of those, over 70% have been in HR for more than 11 years.Not all questions were mandatory The demographics for this were:Processing of one word data. During data analysis, spellings were corrected, and capitalisation resolved. No words … [Read more...] about Talent Management – #oneword #HR #CIPD
Have you just wasted your entire learning or training budget on a learning Library?
One of the great ways to develop your staff is to have a learning portal, or learning academy site. A resource which contains lots of information and self-development activities for leaders, coaches and change agents in business. These learning libraries or virtual academies can be expensive to compile and maintain, so many organisations choose to buy these services for their employees. It can be a cost effective strategy for the provision of learning materials. Are Learning Library's all they … [Read more...] about Have you just wasted your entire learning or training budget on a learning Library?
Training – the sustainable & cost effective enabling element for business success
Did you know…facts about training?The cost of training is expensive – but the cost of gaining a new customer is a lot more! A 2% increase in customer retention has the same effect as decreasing costs by 10% – Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy A customer is 4 times more likely to defect to a competitor if the problem is service-related than price- or product-related – Bain & Company. The probability of selling to an existing customer is 60 – 70%. The … [Read more...] about Training – the sustainable & cost effective enabling element for business success
