Q-Loop, the art and science of lasting corporate change by Brian Klapper Let’s be honest there is an ocean of business books on change and change management, do we really need another? In this case yes! Even the style and layout of this book is differently from the relentless page after page of fully justified text. Even my 21 year old daughter who whilst loves reading usually flicks the business books I have and says “boring” said she liked this, including the “did you know” boxes plastered … [Read more...] about The Q-Loop – the art and science of lasting corporate change book review
Learning change techniques from roadworks
This past week I have seen practical change management open and fail right in front of me.Where I live over the last few weeks, we have been subjected to many, many changes to the flow of traffic and accessibility of certain roads and accesses. This is due to significant utilities works in the area.None of us really like changes to our local roads, but one set of circumstances caused me to reflect on this and look at how we manage change in our organizations. Now this is nothing new, but … [Read more...] about Learning change techniques from roadworks
The four steps to learning
Four step learning ladder - a model for learning to learnThe Learning Ladder describes the steps we go through when learning a new skill.Four levels or steps of learningUnconscious incompetence - We don't know what we don't knowConscious incompetence - We know what we don't knowConscious competence - We know what we knowUnconscious competence - We don't know what we knowIt can be applied to virtually all learning scenarios but the example we will use here is … [Read more...] about The four steps to learning
Eight ways to learn from your mistakes
In the book "Ending the Blame Culture" Michael Pearn, Chris Mulrooney and Tom Payne, the authors say there are eight ways to learn from mistakes.These are:Explore what happened don't judge it Remain calm instead of getting emotional Find out what actually happened instead of reacting to what you think happened Focus on faulty processes not faulty people Provide support instead of finding fault Concentrate on causes instead of effects Assume an attitude of learning … [Read more...] about Eight ways to learn from your mistakes
London Marathon Change or Transition Model
When looking to lead change: The Marathon EffectThe Marathon Effect or Model is taken from William Bridges, author of Managing Transitions, Making the Most of Change. It is often known as Bridges three stage model.Bridges focus for success to manage the ending and to help people to let go. Bridges three stage model:Change is external Transition is internal Change -v- TransitionTransition is what affects us, not change A transition starts with an ending … [Read more...] about London Marathon Change or Transition Model
Rapid organizational improvement ROI
ROI – Rapid Organizational Improvement It’s four in the afternoon on a Wednesday and you boss or internal client says that they want to launch a major change program … next week. Ever been there?We strive to be business partners, we seek to build meaningful relationships – then out of the blue we get recruited for ‘Mission Impossible’. Do our employers truly believe we are magicians… masters of illusion, or do they just think ‘change is easy’?Change is certainly easier if we are … [Read more...] about Rapid organizational improvement ROI
Seven roles for number two leaders
1. Executor 2. Change agent 3. Mentor 4. The ‘other half’ 5. Partner 6. Heir apparent 7. Most valuable personNathan Bennett … [Read more...] about Seven roles for number two leaders
CSI in organizations a valid approach
CSI in organizations – a valid approach? We are in the beginnings of massive change for both the way we employ people and the way organizations are financed and run. To prepare us for the ‘new world’ we need to look at things from a different perspective.At first glance Crime Scene Investigation (CSI) in organizations and organizational development may look a little out of place, but when things go wrong it can help the rest of the OD world to understand why the ‘victim’ died, who was … [Read more...] about CSI in organizations a valid approach
Managing Change Successfully – a case study #cipd11
Managing Change Successfully One of the sessions at this year’s #cipd11 annual conference was led by GSK, looking at the approach they took to transforming their organisation.As many people know, the pharmaceutical industry (like many others) has over the last few years had to radically change some of their working practices and approaches. GSK was no exception.Like many industries the culture and business climate that GSK is/ was operating within was changing. Customers and purchasers … [Read more...] about Managing Change Successfully – a case study #cipd11
Excellence in Organizational Development and Diagnostics
Delivering an excellent solution be it for business improvement or organizational development is not just about having an excellent intervention. It is about having an intervention or change plan which is:Linked to the business goal and plan Linked to the current and desired culture of the organizationOften interventions and improvement projects fail due to:Activities not linked to organizational objectives No overall strategy for corporate development Time pressures on … [Read more...] about Excellence in Organizational Development and Diagnostics
Seven ways leaders prepare for change
1. Pick up on environmental signals 2. Be energised about the future 3. Cut through complexity, get to the essence of all key issues 4. Set clear parameters 5. Provide context and shared language 6. Identify and engage significant stakeholders 7. Tap into the best ideas wherever their sourceTichy and Bennis … [Read more...] about Seven ways leaders prepare for change
Eight traits of successful transformational leaders
1. Identify themselves as change agents 2. Take responsibility for change 3. Courageous risk takers 4. Believe in, and trust people 5. Have clear values, and are values-driven 6. Are lifelong learners 7. Can deal with complexity, ambiguity and uncertainty 8. Are visionaries, and share their visionTichy and Devanna … [Read more...] about Eight traits of successful transformational leaders
Seven foundations of leadership
Seven foundations of leadership1. Catalyse change 2. Cope with transition 3. Are open, pragmatic, and self reliant 4. Show a sense of urgency and optimism 5. Demonstrate realistic patience 6. Are empathetic and trust others 7. Go against the grain responsibilityBunker … [Read more...] about Seven foundations of leadership
Eight things a leader does
Eight things a leader does1. Creates a sense of urgency 2. Picks a good team 3. Develops an enterprise vision 4. Communicates 5. Removes obstacles 6. Changes things fast 7. Keeps on changing 8. Makes changes stickJohn Kotter … [Read more...] about Eight things a leader does
Nine ways leaders manage change
Nine ways leaders manage change1. Have vision not just reactions 2. Care more about achievement not status 3. Show they are committed not detached 4. Are accessible not detached 5. Are communicators not introverts 6. Are politically sensitive, not politically ignorant 7. Take responsibility rather than pass it 8. Are adaptable not inflexible 9. Are developing and learning not decliningSir Michael Bichard … [Read more...] about Nine ways leaders manage change
Five competencies for leading change
Five competencies for leading change1. Envision 2. Engage 3. Enable 4. Inquire 5. DevelopMalcolm Higgs … [Read more...] about Five competencies for leading change
Four ways leaders create change that sticks
Four ways leaders create change that sticks 1. Builds a collaborative environment 2. Insists on a culture of personal accountability 3. Demands focus on critical issues and processes 4. Develops ad implements robust processes Malone … [Read more...] about Four ways leaders create change that sticks
Models for use in leadership, change, projects and management
Management models and theories are tools that help to shape the way we think, manage and run our organisations.This page lists some of those management models found to be of value by the team at RapidBI.Jump straight down the page to our leadership, management and coaching models UPDATE Jan 2011 Our slide sets have now been updated and include over 400 fully editible management models[wpcocategory id="8"]Introduction Management models are not in themselves a … [Read more...] about Models for use in leadership, change, projects and management
Change Management Approach and Models
Introduction to Change, change management and change models Change Management approaches and models are an everyday factor in business. For any Organizational Development (OD) intervention to be effective, change needs to be lead or at the very least managed.Many organizations focus on the project management aspects of change. While this is an important factor – it is not the critical factor. People are the critical factor. Having said that, it is about balancing the development or … [Read more...] about Change Management Approach and Models
