In the book "Ending the Blame Culture" Michael Pearn, Chris Mulrooney and Tom Payne, the authors say there are eight ways to learn from mistakes. These are: Explore what happened don't judge it Remain calm instead of getting emotional Find out what actually happened instead of reacting to what you think happened Focus on faulty processes not faulty people Provide support instead of finding fault Concentrate on causes instead of effects Assume an attitude of learning … [Read more...]
London Marathon Change or Transition Model
When looking to lead change: The Marathon Effect The Marathon Effect or Model is taken from William Bridges, author of Managing Transitions, Making the Most of Change. It is often known as Bridges three stage model. Bridges focus for success to manage the ending and to help people to let go. Bridges three stage model: Change is external Transition is internal Change -v- Transition Transition is what affects us, not change A transition starts with an ending … [Read more...]
Rapid organizational improvement ROI
ROI – Rapid Organizational Improvement It’s four in the afternoon on a Wednesday and you boss or internal client says that they want to launch a major change program … next week. Ever been there? We strive to be business partners, we seek to build meaningful relationships – then out of the blue we get recruited for ‘Mission Impossible’. Do our employers truly believe we are magicians… masters of illusion, or do they just think ‘change is easy’? Change is certainly easier if we are … [Read more...]
Seven roles for number two leaders
1. Executor 2. Change agent 3. Mentor 4. The ‘other half’ 5. Partner 6. Heir apparent 7. Most valuable person Nathan Bennett … [Read more...]
CSI in organizations a valid approach
CSI in organizations – a valid approach? We are in the beginnings of massive change for both the way we employ people and the way organizations are financed and run. To prepare us for the ‘new world’ we need to look at things from a different perspective. At first glance Crime Scene Investigation (CSI) in organizations and organizational development may look a little out of place, but when things go wrong it can help the rest of the OD world to understand why the ‘victim’ died, who was … [Read more...]
Managing Change Successfully – a case study #cipd11
Managing Change Successfully One of the sessions at this year’s #cipd11 annual conference was led by GSK, looking at the approach they took to transforming their organisation. As many people know, the pharmaceutical industry (like many others) has over the last few years had to radically change some of their working practices and approaches. GSK was no exception. Like many industries the culture and business climate that GSK is/ was operating within was changing. Customers and purchasers … [Read more...]
Change House Model
The Change House Model There are many change management models, one that is becoming increasingly popular is one often referred to as: "The Change House Model", "The House of Change Model" or the "Four Rooms of Change model". History of the Change House Model Originally developed in the early 1970's by Claes F Janssen, it's original or proper name is The Four Rooms of Change or the 4-Room Apartment. In Janssen's work this is represented as: The Four Rooms of Change … [Read more...]
Excellence in Organizational Development and Diagnostics
Delivering an excellent solution be it for business improvement or organizational development is not just about having an excellent intervention. It is about having an intervention or change plan which is: Linked to the business goal and plan Linked to the current and desired culture of the organization Often interventions and improvement projects fail due to: Activities not linked to organizational objectives No overall strategy for corporate development Time pressures on … [Read more...]
Seven ways leaders prepare for change
1. Pick up on environmental signals 2. Be energised about the future 3. Cut through complexity, get to the essence of all key issues 4. Set clear parameters 5. Provide context and shared language 6. Identify and engage significant stakeholders 7. Tap into the best ideas wherever their source Tichy and Bennis … [Read more...]
Eight traits of successful transformational leaders
1. Identify themselves as change agents 2. Take responsibility for change 3. Courageous risk takers 4. Believe in, and trust people 5. Have clear values, and are values-driven 6. Are lifelong learners 7. Can deal with complexity, ambiguity and uncertainty 8. Are visionaries, and share their vision Tichy and Devanna … [Read more...]
Seven foundations of leadership
Seven foundations of leadership 1. Catalyse change 2. Cope with transition 3. Are open, pragmatic, and self reliant 4. Show a sense of urgency and optimism 5. Demonstrate realistic patience 6. Are empathetic and trust others 7. Go against the grain responsibility Bunker … [Read more...]
Eight things a leader does
Eight things a leader does 1. Creates a sense of urgency 2. Picks a good team 3. Develops an enterprise vision 4. Communicates 5. Removes obstacles 6. Changes things fast 7. Keeps on changing 8. Makes changes stick John Kotter … [Read more...]
Nine ways leaders manage change
Nine ways leaders manage change 1. Have vision not just reactions 2. Care more about achievement not status 3. Show they are committed not detached 4. Are accessible not detached 5. Are communicators not introverts 6. Are politically sensitive, not politically ignorant 7. Take responsibility rather than pass it 8. Are adaptable not inflexible 9. Are developing and learning not declining Sir Michael Bichard … [Read more...]
Five competencies for leading change
Five competencies for leading change 1. Envision 2. Engage 3. Enable 4. Inquire 5. Develop Malcolm Higgs … [Read more...]
Four ways leaders create change that sticks
Four ways leaders create change that sticks 1. Builds a collaborative environment 2. Insists on a culture of personal accountability 3. Demands focus on critical issues and processes 4. Develops ad implements robust processes Malone … [Read more...]
Models for use in leadership, change, projects and management
Management models and theories are tools that help to shape the way we think, manage and run our organisations. This page lists some of those management models found to be of value by the team at RapidBI. Jump straight down the page to our leadership, management and coaching models UPDATE Jan 2011 Our slide sets have now been updated and include over 400 fully editible management models [wpcocategory id="8"] Introduction Management models are not in themselves a … [Read more...]
Change Management Approach and Models
Introduction to Change, change management and change models Change Management approaches and models are an everyday factor in business. For any Organizational Development (OD) intervention to be effective, change needs to be lead or at the very least managed. Many organizations focus on the project management aspects of change. While this is an important factor – it is not the critical factor. People are the critical factor. Having said that, it is about balancing the development or … [Read more...]
