Social Networking Destroyed My Life Some months ago we published a humorous piece on "The Dangers of Social Networking in 2010". This was generally well received, and has been linked to by several other authors exploring the problems of using Twitter, FaceBook and other Social networking tools as part of business or education. There are some real dangers and some real opportunities in the business and learning contexts.Recently I have been reading more and more about teachers being … [Read more...] about The Dangers of Social Networking – Duplicity
Tools of Change Management
Introduction to change, change models and tools of change management For any organizational development (OD) intervention to be effective, change needs to be lead or at the very least managed from a people perspective.Many organizations focus on the project management aspects of change. While this is an important factor - it is not the critical factor. People are.Having said that, it is about balancing the development or change of both at the same time - see our business growth model. … [Read more...] about Tools of Change Management
Partnership and Leadership Development – Solving the Dilemma
Developing Leadership and Partnerships The world (culture and context) in which we operate is changing. no longer is there an acceptable level of differential performance between the private, public and not-for-profit sectors. Value for money is expected at every level.Managers and providers of social and community care services have much on their minds, not least of which is the immediate demand to somehow deliver ‘more for less’. A challenge with a longer history is the productive use of … [Read more...] about Partnership and Leadership Development – Solving the Dilemma
Remote Working & Effective Leadership
Remote working and effective leadership Today in London is the third day of underground railway (tube) strikes, and more and more people can and do work from home, thanks to broadband internet and powerful IT solutions. Indeed I am writing this from a café in Wandworth Common as we speak!With more and more people able to remote work, and indeed many firms changing to a remote working culture it is strange that 1980s management practices are reducing employee productivity and … [Read more...] about Remote Working & Effective Leadership
Organizational Diagnostics and Strategy Maps
The world of organizational development is s strange one. ask 10 practitioners in the field what it is and you will get 11 different answers!For those of us involved in the cloak and dagger world of Organizational Development we use a wide range of organizational diagnostic tools however when it comes to planning and monitoring progress we often do things a little freestyle. While this may feel creative and valuable it may well be one of the contributing factors to change programmes not … [Read more...] about Organizational Diagnostics and Strategy Maps
The Secret to Bringing Great Teamwork Home
What Makes World Class Teamwork? Adrian Gostick and Chester Elton share their findings to The Secret to Bringing Great Teamwork Home.Over the past two years we have been studying teamwork in the workplace, and we commissioned a 350,000-person study from the Best Companies Group that identified the characteristics of the most productive, profitable teams. What did we find? Teams that produced superior results had much higher levels of camaraderie, communication and recognition.I think … [Read more...] about The Secret to Bringing Great Teamwork Home
What is the ratio of development to delivery time?
Recently on some of the forums I follow there has been a debate on how long it takes to develop a training courses. Or what is the number of development hours per delivery hour.Before the debate is even started we need to understand that design for a one off one day event will be very different from a one day event which will be run several or 100s of times, and this will be different again depending on who will lead these events. If the event is to be "led" via e-learning or some other … [Read more...] about What is the ratio of development to delivery time?
When is leadership not leadership? – cultural issues
This past week I have been in the UAE facilitating a 5 day leadership and strategic change program for international participants (none from the UAE). The brief was to share international best practice around all areas of leadership and change. For the majority they found the teaching and learning of great value, however there were some that acted as delegates. Not listening or interacting above the absolute minimum. They appeared to think that they were perfect leaders already and could learn … [Read more...] about When is leadership not leadership? – cultural issues
Training Needs Analysis Template for Accounts or Auditing
Identifying needs for auditing functions The final in our series of TNA templates is aimed at auditing roles.Training Needs Analysis - Generic Skills for Audit Jobs The training needs analysis is used by any organization to determine areas of job performance in which an employee needs training. In order to effectively evaluate risk, assess sufficiency of controls, identify process improvement opportunities, and effectively communicate with management, the audit team must have a good … [Read more...] about Training Needs Analysis Template for Accounts or Auditing
Training Needs Analysis Template for Commercial Sales Teams
Training Needs Analysis - Identifying Needs in Commercial Sales Another free template for conducting a training needs analysis (TNA).Commercial Sales Employees:The training needs analysis is used by any organization to determine areas of job performance in which an employee needs training. The survey or assessment pinpoints the skills that the employee needs in a particular job or role. It aims at expanding the commercial skills of your sales team. Through training the sales team becomes … [Read more...] about Training Needs Analysis Template for Commercial Sales Teams
Training Needs Analysis Template for Front Office (FOH) Customer Care
Training Needs Analysis for Front Office Staff Customer Care The next in our series of templates for training needs analysis. As with all the other templates, this is only for ideas and should be adapted to suit your needs.Front Office Staff Customer Care The training needs analysis is used by any legitimate organization to determine areas of job performance in which an employee needs training. The survey or assessment pinpoints the skills that the employee needs in a particular job. It … [Read more...] about Training Needs Analysis Template for Front Office (FOH) Customer Care
Training Needs Analysis for HR Professionals – Sample Template
Human Resources TNA Template The seventh in our series of Training Needs Analysis templates is for our own part of the organization. We are often overlooked, so here is a template to get you thinking.Training Needs AnalysisIdentifying Needs in a Human Relations (HR) DepartmentThe training needs analysis is used by any legitimate organization to determine areas of job performance in which an employee needs training. The survey or assessment pinpoints the skills that the employee needs in a … [Read more...] about Training Needs Analysis for HR Professionals – Sample Template
Sample template for Training Needs Analysis – Management & Leadership
Identifying Management & Leadership Needs The sixth in our series of sample templates of Training Needs Analysis templates - this one for looking at management and leadership skills.TRAINING NEEDS ASSESSMENT - For Management And Leadership IntroductionAn organization is basically constructed for a purpose. Business is (usually) to make profit; education is to touch the heart and teach the minds of its students, health care is to take care of the wellness of its patients, etc. These … [Read more...] about Sample template for Training Needs Analysis – Management & Leadership
Training Needs Analysis – Production Unit Example Template
Production Unit/ Operations TNA sample template The fourth in our series of example Training Needs Analysis templates. This one can be used in a range of production based environments. Introduction:Success of any business relies on the dedicated employees of the company. Production of quality products that the company makes itself viable in the business depends on the performance of its production unit workers. A well trained production team is tantamount to business success. It is in … [Read more...] about Training Needs Analysis – Production Unit Example Template
Training Needs Analysis (TNA) – generic self assessed template
Needs Analysis Template Sample 3- self analysisOften we are asked for TNA templates, so here is our sample number 3. Each need requires different data to be collected. In this example individuals can complete a self analysis approach. More templates to follow - watch this space...A. Extent of TrainingThis section defines the necessary information needed to plan Self Assessment Skills Training. It allows the organizers or initiators of such instruction to assess what kind of resources … [Read more...] about Training Needs Analysis (TNA) – generic self assessed template
Skills Development Needs To Get Dirty – Training & Learning
Practical training will save business.A couple of days ago I went for a preliminary meeting with a new client to agree the specific content and method for some staff training. The basic content had been agreed as part of a bid/ selection process, however now was the time to get away from the "specification" and understand the real job based outcomes required. The training will form part of their customer services training package and while not new to many of these people is an important … [Read more...] about Skills Development Needs To Get Dirty – Training & Learning
Training, Learning and Development is Dead – Knowledge workers
Don't waste budgets for knowledge workers Real research - a prolifically miss-quoted set of statistics? A few weekends ago I was catching up on some industry updates and came across an interesting piece by Donald Taylor at TrainingZone. In the piece he reminded me of the study by Robert Kelley and his longitudinal study of knowledge workers at Carnegie-Mellon University. In this often quoted research, it is suggested that little of what we need on a day-to-day basis is required to … [Read more...] about Training, Learning and Development is Dead – Knowledge workers
Should Employees Work Full Notice Period?
How to maintain performance when a person is expected to work full notice period As an employer we want the employee to stay working and contributing to the last possible day of their notice period - to get the most out of the "asset" before they leave. As an employee, we have made our decision to leave and we want to go as quickly as possible, working as little of our notice period!This is a challenge that faces every employee and employer more often that we would like to admit to. In … [Read more...] about Should Employees Work Full Notice Period?
How to Run a Successful Staff Survey
Planning for Employee Satisfaction Surveys Many organisations feel the need to "survey their people" and put some questions together and hope for something useful. Unfortunatly this is where it often goes wrong - not with the intent, but the implementation.Asking questions is easy, asking the right question and interpreting the results is quite another. In this short series of articles we continue our exploration of what it takes to run a successful employee survey.The following outlines … [Read more...] about How to Run a Successful Staff Survey
Citing a Web Reference for Academic or Professional Study
How to write a Harvard Reference We at RapidBI publish a lot of original and re-developed content relevant to students, managers and others interested in business. Often we get asked as to how to reference web content. This short article will help with the Harvard Referencing of content of our (and others) site. Electronic Information The key to referencing a CD-ROM or website is similar to a book or journal - you need to know the author, date and title. For web pages you must include the … [Read more...] about Citing a Web Reference for Academic or Professional Study
