Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #296 - a look at time management"Note to self: Your phone is ringing. Schedule a meeting to discuss the best time to answer it" #timemanagement … [Read more...] about Fun Friday – weekly office cartoon #296 #ff #timemanagement
People Development Strategy – A business led approach to training and developing people
Do you have an effective people development strategy? An effective people development strategy is key for success and being able to react to changing business conditions. Training (or People Development) is a strange thing.Many firms think they are training their people. Unfortunatly many of their people do not think they get enough training. It’s a catch 22! “What’s worse than training your workers and losing them? Not training them and keeping them.” – Zig Ziglar There are some common … [Read more...] about People Development Strategy – A business led approach to training and developing people
Fun Friday – weekly office cartoon #294 #ff
Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #294 "Right now we're only hiring twins. One for the office and a backup copy for the cloud." … [Read more...] about Fun Friday – weekly office cartoon #294 #ff
Fun Friday – weekly office cartoon #293 #ff
Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #293Not Our Worse Employee"Just the same, it's nice to get an award." … [Read more...] about Fun Friday – weekly office cartoon #293 #ff
Fun Friday – weekly office cartoon #289
Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #289"There's still a lot of backstabbing, but it's all done by computers now." … [Read more...] about Fun Friday – weekly office cartoon #289
Fun Friday – weekly office cartoon #288 #FF
Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #288"I'd like to give you a raise and promotion, but that wouldn't be fair to others who don't stay late or work as hard as you." … [Read more...] about Fun Friday – weekly office cartoon #288 #FF
Top Tips For Harnessing The Power Of LinkedIn To Get Your Next Role
Let LinkedIn Find You a JobOk so you have a profile but how do you go about Harnessing the power of LinkedIn?However, you need to help it before it can help you.If you took the time and effort to click a link that leads to this article, you're either: a) unemployed and looking for work, b) about to be unemployed and looking for work, or c) unhappy in your present job and looking for something better. There's also a strong possibility that you've read somewhere how the social … [Read more...] about Top Tips For Harnessing The Power Of LinkedIn To Get Your Next Role
July 7 Bombings 2005-One Ambulance Volunteers Reflections 10 Yrs On
Not my usual blog - July 7 Bombings 2005 - 2015 a VERY personal reflection.Two weeks ago I received an email asking if I would be prepared to produce a case study in case the press wanted the views of a volunteer as the ten year anniversary for 7/7 (July 7 Bombings in London) approached. This caused me to reflect as to what I would, and would not share about that day. It was tough on many, many levels.The agreed output from that discussion is published in full below. Then a few days … [Read more...] about July 7 Bombings 2005-One Ambulance Volunteers Reflections 10 Yrs On
Fun Friday – weekly office cartoon #286 #ff
Some office fun for a Friday afternoon Fun Friday – weekly office cartoon #286"What's the point of arguing if nobody keeps score and the winner doesn't get a trophy?" … [Read more...] about Fun Friday – weekly office cartoon #286 #ff
Demystifying the Psychological Contract
If I put five HR Professionals in a room and asked them to define the Psychological Contract and its value, why would I expect to return later to find at least four different opinions? What is the Psychological Contract? As so often in HR, we have before us a term which has been created, in all good faith, to describe observations of human behaviour in employment that we cannot quite quantify, but can see are significant. “Engagement”, “Motivation”, “Job satisfaction“ and even “Leadership” are … [Read more...] about Demystifying the Psychological Contract
Fun Friday – weekly office cartoon #283 #ff
Some office fun for a Friday afternoon Office Cartoon 283"Because my generation cares about the planet!" … [Read more...] about Fun Friday – weekly office cartoon #283 #ff
Fun Friday – weekly office cartoon #282 #ff
Some office fun for a Friday afternoon Office Cartoon 282"Communicating with dead people is easy.Communicating with live people is hard!" … [Read more...] about Fun Friday – weekly office cartoon #282 #ff
The future of HR in an ever shrinking world of work
The world of work has changed, but is HR changing fast enough? What is the future of HR?It is all very well saying that HR needs to do things differently as well as different things, but what things? How? Why? Where has HR come from? It helps to understand the history of HR a little.In the UK the CIPD track this on their web site and capture the early journey in this statement: The CIPD, as we know it today, started life in 1913 as the Welfare Workers’ Association. We’ve been helping … [Read more...] about The future of HR in an ever shrinking world of work
How to Build a Competency Matrix (Skills Matrix)
All businesses having competent people is important. The more competent our people, the better they perform.In safety critical environments, more than almost any other business environment, it is critical to understand who knows what. Having competency maps or competency matrices can help. What is a competency or skill? The UK based CIPD (professional body for Human Resource professional) says: Competence or competency?'Competency' and ‘competencies’ may be defined as the behaviours … [Read more...] about How to Build a Competency Matrix (Skills Matrix)
Fun Friday – weekly office cartoon #280 #ff
Some Office Fun for a Friday Afternoon Office Cartoon 280"You have been working awfully hard lately. If you need a little fresh air and sunshine, go to www.fresh-air-and-sunshine.com" … [Read more...] about Fun Friday – weekly office cartoon #280 #ff
Is the 90 9 1 dead? Is this relevant in 2015 and beyond? Do people still lurk?
2015 update on 90-9-1 & 70-20-10 Is the 90-9-1 rule for online community engagement dead? Is it dead, different or a distraction? Crystal in her blog starts exploring the 90-9-1 rule based on the 2012 BBC research which suggests that 77% of people are creators. I will come back to this later. Certainly it can be a distraction if you apply the 90-9-1 with any weight. Certainly it is different, but dead..? Let's explore things a little. Setting the scene - why write this update on 90-9-1 … [Read more...] about Is the 90 9 1 dead? Is this relevant in 2015 and beyond? Do people still lurk?
Fun Friday – weekly office cartoon #277 #ff
Some office fun for a Friday afternoon Office Cartoon 277"You need to find a stronger mouthwash, customers can smell your bad breath over the phone" … [Read more...] about Fun Friday – weekly office cartoon #277 #ff
From customer service training to great customer experience
Customer service excellence and customer service training is about more than just being polite!One of the challenges in many businesses today is improving “customer services”.We need to look at how organizations set up and manage their customer service teams. Often people that are customer facing are the most junior in the business. They have the least amount of job or life experience. They are often the lowest paid.Of course these are massive generalisations. But you get the … [Read more...] about From customer service training to great customer experience
Fun Friday – weekly office cartoon #275 #ff
Some office fun for a Friday afternoon Office Cartoon 275"I read on Facebook you want me to pass the salt" … [Read more...] about Fun Friday – weekly office cartoon #275 #ff
Call Centre Data Protection & privacy – take action to protect yourself now!
Double standards by call centre staff & utilities firms with our data and our privacy Call centre data protection - suppliers that have our data claim they take this stuff seriously. But do they really? Is it just a one way street? do they honestly believe that data protection only works one way? we have rights about our data and need to be protective about it too. It's a busy afternoon.You get a call from one of your utilities companies.They introduce themselves...ok … [Read more...] about Call Centre Data Protection & privacy – take action to protect yourself now!
