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#cipd14 Gaining greater impact by understanding behavioural science
A session led by Nick Chater, Warwick business schoolUnwritten rules - virtual bargaining, culture is hidden.Behavioural hiring -The psychology of incentives - Unwritten rules - almost everything we do, we do together. actions socially are collective, when someone is out of kilter it is easily noticeable.organisations work well when people coordinate and cooperate. the key to success is coordination, doing our specific roles thus supporting eachother. all … [Read more...] about #cipd14 Gaining greater impact by understanding behavioural science
Reframing HR – Changing the game of HR #cipd14
A session with Rita Trehan.This session is blogged live - so appologies for any spelling errors!advice given to attendees.. if you are sitting with people you know, before you leave the session introduce yourself to someone you dont know. Rita has worked for many managers from different countries, and this has enabled her to talk from a place of strength in terms of the value of diversity. Does HR know where it really wants to be?----------------Rita … [Read more...] about Reframing HR – Changing the game of HR #cipd14
Being Brilliant Everyday #cipd14
A master class with Alan Watkins. Coherence - the secret science of brilliant leadership.This blog is written live and may contain errors. I am optimistic about the future, as I believe that human beings are absolutly awesome.if you think change is fast now, get ready, for this is as slow as it will ever be.the pace of change is now at an inflection point, the rate of change is extraordinary compared to what has come before.humans massivly underestimate what our … [Read more...] about Being Brilliant Everyday #cipd14
Are we all entrepreneurs #cipd14
Keynote speech launching #cipd14 with Rita Gunther McGrath A live set of notes, which will be refined later - please accept any errors as this is typed live.Peter Cheese the CEO welcomes the participants. He tells the audience that HR is becoming more relevant than ever before.HR analytic are "the next big thing". Most of what we measure currently in business is not adding value or measuring the value of business.The CIPD are seeking to explore ways of advising HR professionals and … [Read more...] about Are we all entrepreneurs #cipd14
Have you just wasted your entire learning or training budget on a learning Library?
One of the great ways to develop your staff is to have a learning portal, or learning academy site. A resource which contains lots of information and self-development activities for leaders, coaches and change agents in business. These learning libraries or virtual academies can be expensive to compile and maintain, so many organisations choose to buy these services for their employees. It can be a cost effective strategy for the provision of learning materials. Are Learning Library's all they … [Read more...] about Have you just wasted your entire learning or training budget on a learning Library?
Training – the sustainable & cost effective enabling element for business success
Did you know…facts about training?The cost of training is expensive – but the cost of gaining a new customer is a lot more! A 2% increase in customer retention has the same effect as decreasing costs by 10% – Leading on the Edge of Chaos, Emmet Murphy & Mark Murphy A customer is 4 times more likely to defect to a competitor if the problem is service-related than price- or product-related – Bain & Company. The probability of selling to an existing customer is 60 – 70%. The … [Read more...] about Training – the sustainable & cost effective enabling element for business success
Leaders cannot be nice all the time
Being a leader is not about being hard, aggressive or overly “macho”. It is about doing things through others, often for their reasons. The goal of the leader is to get things done on the journey to a set destination. Of course often the leader is setting the destination, other times it is set by another leader in the business and we need to deliver our elements in our own way.Individuals cannot have their own way all the time When one of the team is used to getting their view accepted all … [Read more...] about Leaders cannot be nice all the time
Mike Morrison does the #icebucketchallenge
I was challenged by Lesley. Challenge accepted. Donation given & done. @mndassoc #mndPlease donate to #als or mnd … [Read more...] about Mike Morrison does the #icebucketchallenge
There is only one reason why outstanding organizations train their people
Over the years many people attend in-company training courses because there is something new on the list, or because there is generally “something useful” about the programs run. This menu of training provion, whilst helping managers, has become one of the tools that has helped to almpst destroy the tr Training for reward or punishment Too many organizations still use training as some form of reward or punishment for not being “good enough” THIS MUST STOP Using training for either of these … [Read more...] about There is only one reason why outstanding organizations train their people
To blog or not to blog – Internal or corporate blogs
A Blog (short for web log) is a public communication that enables interactions between the author and their readers. Whilst not all bloggers in the public arena allow comments and dialogue, the vast majority do, indeed it is this interaction (or the possibility of the interaction) that makes the blog different from other communication tools. The difference that often makes the difference.Recently I have been reading some internal blogs by senior leaders in an organization, and it is obvious … [Read more...] about To blog or not to blog – Internal or corporate blogs
The best training should always be led by your manager
Being a manager is a journey, from our first days as team leader or supervisor through middle and senior roles to director level. The more senior we become, the more of our time should be spend on developing our people. It is easy when we get promoted to keep doing the things we used to do, but as we can see from the graphic below, we should be spending time on our people not just “doing things”. As a team leader we start to take on people development activities, and as we progress, we do less … [Read more...] about The best training should always be led by your manager
Spiritual Intelligence in Leadership By Sarah Alexander – Book Review
Spiritual Intelligence in Leadership - From Manager to Leader in your own life By Sarah Alexander Leadership is such a large and extensively written about topic, so where would a new approach start?Alexander structures the book by looking at leadership and the act of leadership through the journey from manager to leader: “Knowing our true value and worth” Knowing our security is within us” “The power of intuited wisdom” “The value of deep faith” “Right Intention…right action” “Letting … [Read more...] about Spiritual Intelligence in Leadership By Sarah Alexander – Book Review
Business Instant Message tools – increased or decreased productivity?
Many of us remember when Microsoft introduced MSN Messenger, I certainly remember some 12 years ago catching my daughter using it with school colleagues at the age of 11 swapping homework tips!Of course since it was first introduced in 1999 it changed several times, adding functionality on a regular basis, and along the way changing its name through “windows Live” until its integration with what is now known as Skype.It was the success of this simple instant messaging tools, that spurned … [Read more...] about Business Instant Message tools – increased or decreased productivity?
The Ultimate Benchmarking Tool?
Benchmarking is talked about in many industries and for many it is seen as necessary but expensive. Last week I came across an open source concept for benchmarking which has a lot of opportunities for organizations of all sizes. The ultimate question a single measure for business growth? History In 2006 author Fried Reichheld published a book – The Ultimate Question (The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World) How … [Read more...] about The Ultimate Benchmarking Tool?
Kurt Lewin Change Theory Three Step Model – unfreeze, change, freeze
The Kurt Lewin three-step model change theory, Unfreeze the current behaviours and processes, make the changes you need, then practice and freeze the new behaviours and practices into everyday actions. Introduction to the change model The Kurt Lewin, change theory model, is based around a 3-step process (Unfreeze-Change-Freeze) that provides a high-level approach to improvement. It gives a manager or other change agent a framework to implement a change effort, which is always very sensitive … [Read more...] about Kurt Lewin Change Theory Three Step Model – unfreeze, change, freeze
Social media in HR Infographic
The CIPD have recently published an infographic on the use of social media at work. The graphic is based on some research they have completed looking at our usage (or not) of these powerful collaboration tools.What is interesting to me is that 61% of employers that responded to the survey do not use any form of collaborative or social platform within the business.From experience I know that even the firms that have them are struggling to make them work, but when they are used, they … [Read more...] about Social media in HR Infographic
Why not to trust an "independent" business adviser or mentor
Is a universal or multi tool as good at performing as individual specialist tools? Convenient yes, a long term solution... no It is true that no man is an island. When starting out in business as well as running and growing your business, quite simply you cannot do it on your own. You need trusted business advisers. But there is a problem. No one is truly "independent" no matter what their beliefs of education. Once a banker... always a banker Some years ago when I was working as a specialist … [Read more...] about Why not to trust an "independent" business adviser or mentor
What is Soft Skills Training?
What is Soft Skills Training? In the past, Soft skills training and learning was used to refer to manager, leader, influencing, and other interpersonal skills. In recent years the term soft skills is being increasingly used to refer to EQ or Emotional Quotient based training and development. Can you live on Soft Skills alone? Hard skills, or technical skills are all very well on their own, but it is widely recognised that to use hard skills effectively, an individual needs finely tuned soft … [Read more...] about What is Soft Skills Training?
But it’s only 40 slides – a common training mistake
In business it is not only training team members that develop training materials, but local experts and specialists.Often I hear a subject specialist say things like "we need to educate users to do things differently, it wont take long, it is only 40 slides"On its own 40 slides as a framework is not significant, but we need to look at things from the learners perspective.When using a slide deck it is not unreasonable to expect each slide to take 1 to 2 minutes to explain. So a 40 … [Read more...] about But it’s only 40 slides – a common training mistake
